D8AI Inc.
Vision: creating practical and economic AI solutions beneficial to human society
Mission: to efficiently provide enterprises and organizations with custom AI solutions
D8AI Inc. is an AI service provider. Our products and services include enterprise-grade chatbots, virtual assistants, AI customer service, natural-language analytics, business data prediction, precision marketing, and AI document recognition, with applications in government services, finance & insurance, healthcare, retail, tech industries, etc.
Founded in 2017 in Taipei, the D8AI team comprises seasoned scientists and engineers with an average work experience of over 10 years, and with expertise covering natural-language processing, computer vision, predictive analytics, and full-stack software development & deployment.
Enterprise Chatbot
Solution Description
D8AI's Chatbot Platform makes building and using custom enterprise bots easy. An enterprise only needs to input questions and answers that will form the knowledge base for the enterprise chatbot or provide knowledge on data and workflows. This information will be organized and formatted before it is fed into our Natural Language Processing engines. Our proprietary NLP engines enable the enterprise chatbot to handle complex conversations with human users. These chatbots can be deployed over the cloud or on-premises. Users can communicate with an enterprise chatbot over multiple channels: the enterprise’s website or app, common social media platforms, telephones, kiosks, smart speakers, or even a physical robot.
The D8 Chatbot Platform also comes with two platforms. The first is the DA platform that allows enterprises to edit and upload new text and workflows for training and re-training their chatbots. It also evaluates the chatbot’s performance and analyzes dialogue between the user and the chatbot. The second is the CS platform, where an enterprise chatbot and customer-care reps can collaborate in real time to serve customers. When an enterprise chatbot detects negative sentiment in a customer’s dialog, the chatbot can signal customer-care reps to takeover.
For more information, contact us at www.d8ai.com