
HwaCom Systems, Inc.
HwaCom Systems Inc. was established in 1994 with the core brand concept of "HwaCom Systems - Ace for Any" The company is committed to providing products and services in four major areas: information and communication technology, digital media, smart applications, and cybersecurity.
Looking ahead, as the market trends towards the diversification of the Internet of Things (IoT), information and communication technology, big data, AI, and the 5G mobile market, HwaCom Systems is gradually transforming into an integrated services company focused on innovative network applications. This transformation is aimed at meeting customer demands and establishing core value in the evolving landscape.
The Headquarter is located in Taipei and with 8 branches in ChungLi, HsinChu, Taichung, Kaohsiung, Hwalien, Tainan and Taitung.
Remote Expert Video Collaboration Solution
Solution Description
Remote expert video collaboration solution uses AR smart glasses to transmit onsite situation to the remote technical experts with high-definition real-time video, and guide the on-site engineer to troubleshoot and repair the fault from the first-person view perspective and free their hands. This is not only improves maintenance efficiency, but also ensures safety. It also achieve the sharing and inheritance of expert resources and high cost of traveling on site. When encountering difficult situations, multiple technical experts can also be invited for consultation. Experts can provide real-time multi-party HD video guidance with the on-site engineer, whether on PC or smartphone, to jointly solve technical issues and reduce downtime losses.
Solutions



