Smart service robot Ayuda is the latest fourth-generation robot released by Syscom Computer. Ayuda provides more convenient service functions for corporate and government customers. Ayuda is 100% Made in Taiwan (MIT) and integrates robot components, mobile platforms, facial recognition, human detection, voice recognition, voice and video chat, self-learning map search and navigation, and much more. Aydua stands above the competition. Syscom continuously analyzes expert knowledge and experience from many industrial sectors including policing, retail sales, banks, hospitals, large-scale exhibition spaces and events, government, and the public sector. Through AI robot services, we assist people and provide customized intelligent services. Ayuda is also working aborad, at CIJ Corporation of Japan, and has appeared on NHK TV, Kanagawa TV, and Shijiu News. Product features 1. Customized hardware 2. Customized software 3. Ergonomic design that’s convenient for operation, allowing adults to easily operate 4. Primary functions include: indoor indexing navigation, facial recognition, voice chat, ticket printing, remote control, video conference, automatic charging, medical face mask detection, body temperature detection, product promotion, AI big data product recommendations, mobile payments, QR CODE scanning, slow signing and receiving medicine.

Far EasTone’s Traffic Signal Mobile Communication Service makes urban intersections smarter and safer! With the stable connectivity of Far EasTone’s network, traffic control centers can not only monitor signal status in real time and adjust timing remotely, but also optimize signal control based on dynamic traffic flow, enabling smoother travel and reducing congestion. At the same time, we place pedestrian safety at the core. In response to the “pedestrian hell” issue, the system supports pedestrian signal control—such as extending pedestrian green time or inserting additional phases—and works in tandem with smart intersection sensing devices to proactively protect every step pedestrians take while crossing the street.

For Manufacturing (RosettaBox): Delivers "Superhuman Efficiency." By processing real-time edge data, it detects anomalies early, empowering managers to optimize production decisions without disrupting workflows.

With our fiber sDAS, Wave-In effectively reduce mobile signal dead spots caused by insufficient base station coverage, buildings or electromagnetic signal interference. Due to the pandemic, Taiwanese Engineers weren’t able to assist with on-site installation and coverage testing, to solve this problem and improve efficiency, Wave-In utilized Mixed Reality for collaboration and remote assistance.

Yunlin County Government is dedicated to establishing a human-centric smart agriculture, providing services for digital and green transformation to overcome industry challenges and climate change. People collaborate with machines, automation equipment, and computers to enhance industrial productivity by using information technology. Simultaneously, it promotes Intelligence Augmentation (IA), fostering the growth of industry personnel capabilities. To accelerate agricultural transformation, solutions are developed with experts in various fields of agriculture and livestock. Through sharing successful case studies, the aim is to guide industry stakeholders to embrace new knowledge and technologies. Additionally, counseling teams assist farmer groups in transitioning towards a smart agriculture concept that combines 'smart technology' and the 'net-zero emission' approach. The development focuses on creating a future agriculture model primarily based on automation and AI, striving for efficiency, quality, and Intelligent Automation (IA).The project won the 2024 Smart City Innovation Application Awards.

"Hualien AI Agent: 24/7 Digital Travel Hub" is a smart solution specifically designed to enhance urban resilience and boost traveler confidence. Built on the LangGraph architecture and integrated with multiple Large Language Models (LLMs), the system utilizes Natural Language Processing (NLP) to precisely understand user needs. It supports over 20 languages, providing authoritative information ranging from local culture to real-time post-disaster traffic updates and safe routing. As the first AI Agent in Taiwan capable of proactively calling multi-source real-time APIs across various government departments, it combines LBS (Location-Based Services) with a professionally maintained RAG authoritative knowledge base. This allows the system to push precise safety alerts and personalized itinerary recommendations to users. Through deep OMO (Online-Merge-Offline) integration, the service extends from digital platforms to major transportation hubs, visitor centers, and local businesses. It not only demonstrates the resilience of digital governance but also fully empowers the tourism industry to accelerate its recovery.

Due to the terrain of Taiwan, how to save water resources become one of the main topics that has attracted the public’s attention. Through the following water facilities, the public could get real-time query of water information. In the future, water alarms will be provided for the public to prevent water disaster. At the same time, it also makes water resources management more intelligent, which can not only save resources but also effectively control them.

Prof. Ming-Chung Chou’s Team – Intelligent X-ray Imaging System Traditional X-ray imaging depends on experienced radiographers to balance image quality and radiation dose. Automatic exposure control may misjudge patients with poor positioning or metallic implants, increasing radiation by about 20%. This study develops an AI-based X-ray imaging system with non-contact body thickness measurement. By integrating patient height and weight, the system automatically determines optimal exposure parameters, ensuring stable image quality while reducing unnecessary radiation and cancer risk.

Smart Network Management Software (NMS) – Cyber Monitor ● Provide the management ● Based on SNMP, it provides a single and friendly web interface for network admin clearly and easily to grasp the network situation. ● Automatically detect and manage network devices to monitor network performance. ● For network abnormalities and failures, automatically forward alarm reminders and dependency analysis to network admin in order to solve problems. ● Network devices are automatically discovered and managed, and the device list can serve as a baseline for inventory taking. ● Analyze network traffic to improve the visibility and management of network operation. ● Provide network security management under the SNMP architecture to avoid external malicious attacks and internal misuse. ● Flexibly define groups to improve the effectiveness of network management. ● Highly flexible and scalable, it can be customized according to the company's attributes and needs, therefore, strengthen the efficiency of network management.

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

This solution integrates AI technologies with IoT sensing devices to support intelligent operations in public facilities and industrial environments. The AIoT monitoring and analytics platform collects real-time equipment and environmental data, enabling analysis, early warnings, and remote management. By transforming data into actionable insights, the solution enhances operational efficiency, system reliability, and data-driven decision-making for facility management.