"Hualien AI Agent: 24/7 Digital Travel Hub" is a smart solution specifically designed to enhance urban resilience and boost traveler confidence. Built on the LangGraph architecture and integrated with multiple Large Language Models (LLMs), the system utilizes Natural Language Processing (NLP) to precisely understand user needs. It supports over 20 languages, providing authoritative information ranging from local culture to real-time post-disaster traffic updates and safe routing. As the first AI Agent in Taiwan capable of proactively calling multi-source real-time APIs across various government departments, it combines LBS (Location-Based Services) with a professionally maintained RAG authoritative knowledge base. This allows the system to push precise safety alerts and personalized itinerary recommendations to users. Through deep OMO (Online-Merge-Offline) integration, the service extends from digital platforms to major transportation hubs, visitor centers, and local businesses. It not only demonstrates the resilience of digital governance but also fully empowers the tourism industry to accelerate its recovery.

A large number of commercial data are collected through object sensing technology, and the cloud-based visual interface and telecommunication operation surface data are used to assist enterprises to remotely manage the electricity consumption of buildings, manufacturers, business locations, and various branches in real time.

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

- Zero-Code AI Security Enable enterprise-grade protection via an OpenAI-compatible API—no code changes required. Instantly defend against Prompt Injection and PII leakage. - Flexible Enterprise Guardrails Supports Inline and Shadow modes with Prompt & Response Guardrails to detect and block risky interactions in real time. - Scalable AI Governance Built for scale with auto-scaling, multi-tenant management, and seamless SIEM/SOC integration via Alert APIs.

AI Biodiversity Platform using CHTCityOS as essential architecture enables rapid implementation, scalable performance, and seamless cloud integration.By consolidating technologies and services into a single solution, Chunghwa Telecom helps customers simplify management, improve efficiency, and accelerate digital and sustainable initiatives. Chunghwa Telecom as a leading ICT solution provider, offers a fully integrated, one-stop service covering system design, platform deployment, and ongoing operations.

Micro-grid refers to the integration of distributed power sources and energy storage system in a certain area to supply the electrical energy needs of users in the area. It's a regional power grid with the ability to control power, which can disconnect from the traditional large power grid and operate. Installing green electricity can help reduce peak mobile electricity bills, and you can also get a green electricity voucher. Likewise, peak shaving and valley filling can reduce the maximum load demand and reduce the contract capacity with saving electricity bills. In emergency micro-grid could supply certain amount of electricity through energy storage system as well.

ORber Clinical Logistics connects to HIS and clinical systems to run 24/7 smart hospital logistics. Automated material transport and inventory management free your staff from manual tasks.

The Dragonwing IQ9 Series delivers industry leading AI performance, built in safety features, and design flexibility to meet the demands of advanced industrial workloads. Even in extreme environments, it provides high compute, power efficient processing for heavy, mission critical tasks. The Dragonwing IQ9 series delivers up to 100 TOPS of on-device AI performance, capable of running Llama2 13B models and generating up to 12 tokens per second. Its industrial-grade safety features and ECC memory ensure stable and secure operation in harsh environments ranging from −40°C to +115°C, providing strong reliability for demanding deployments. Designed with developers in mind, it supports multiple operating systems, including the Qualcomm® Linux® software stack and Ubuntu, offering a flexible and accessible development environment. The platform is well suited for smart cities, large-scale security monitoring, traffic management, and other mission-critical applications. *Qualcomm branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm and Qualcomm Dragonwing are trademarks or registered trademarks of Qualcomm Incorporated.

airaTrack is a comprehensive personnel tracking system that utilizes AI algorithms developed by our team to extract features from both the "face and figure." It generates unique biometric IDs with a recognition accuracy of up to 99%, all without the need for registering facial data, addressing privacy concerns. Capable of cross-camera searches and matching 10,000 faces per second, it significantly enhances the efficiency of traditional manual matching processes and increases search efficiency and accuracy by 97% enabling automatic path tracking of personnel in the field. The system also generates investigation reports for evidential preservation.

Leveraging system development technology and combining it with environmental engineering consulting expertise, EGIT provides comprehensive and convenient climate-change adaptation support systems for various entities, including government agencies, financial institutions, universities, and private organizations. The system encompasses features such as GHG inventory, climate change risk alerts, and asset depreciation assessment. Our expertise assists organizations in addressing climate risks.

The system developed by this project provides a smart solution for station including digital fence system, platform pedestrian flow analysis, animal tracking expelled system, track water situation analysis system and platform digital information signage. The platform comprehensively analyses the image of around the station, train coordinates, passenger entry and exit, and water depth etc. Which can be used for follow up review and improvement of abnormal events such as track intrusion, crowd congestion and road flooding to achieve optimal train operation configuration and class spacing control. And provide abnormal event warning and troubleshooting and passenger intelligence information services. After the integration of multiple subsystem through the IOC platform, the system will automatically alert an alarm to the traffic control center and announce the train near the area to remind the driver to pay attention to the situation and enhance the safety of the train and the people or cars in the area when the detection system alarms.

This service provides integrated solutions for drilling-related equipment, consumables, and materials, assisting clients in selecting and configuring resources according to project requirements to ensure material quality and engineering compatibility. Through a streamlined supply approach and project experience, procurement and operational risks are reduced, enhancing overall project execution efficiency. The service can be flexibly adjusted based on project scale and technical needs, supporting practical requirements from pre-drilling preparations through the execution phase.