This solution addresses challenges faced by city governments, including high volumes of citizen inquiries, fragmented information across departments, and limited manpower. SynaiQ deploys an AI-powered digital human service system that integrates voice interaction, knowledge management, and backend administrative systems. The platform delivers 24/7 real-time, consistent, and accurate responses, supports multilingual services, and can be customized for different departments. The solution significantly reduces frontline workload while enhancing service efficiency, governance effectiveness, and citizen satisfaction.

The 5G next-generation mobile network has the three characteristics of "eMBB", "URLLC" and "mMTC". Hwacom System Inc. creates diversified applications and promotes industrial innovation, such as artificial intelligence (AI) and Internet of Things (IoT) application integration platforms. In combination with domestic Netcom factories, vertical application integration is established to build a world-class application field. (Smart City, Smart Transportation, Smart Healthcare, Smart Factory)

"EUP Fleet Management System" can easily manage the core needs of vehicle dynamics, task progress, emergency response, and utilize AI to analyze driving behavior, fuel consumption, and effectively control costs. In addition, EUP provides comprehensive safety driving checks, tracks driver driving habits and physiological monitoring, significantly improving driving safety, and assisting companies in building a safe, efficient, and low-carbon transportation fleet.

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

The Sustainability Performance Management Platform assists enterprises in extending their management perspective from direct emissions to the entire value chain, ensuring the precise implementation of supplier sustainability performance management. The system features a comprehensive digital survey and data management platform, covering everything from questionnaire design, distribution, and response collection to multi-level approval and statistical analysis, enabling companies to integrate supply chain data with maximum efficiency. With flexible template design and year-over-year comparison tools, enterprises can track trends in key issues in real-time. The system supports diverse data entry methods and automated chart generation, while also offering seamless integration with sustainability reporting systems to enable automatic data updates. By leveraging this digital system, companies can establish a highly traceable data management process and significantly strengthen supply chain resilience. Core System Features: 1. Supplier and Stakeholder Performance Assessment: Digitally collect and audit various ESG indicators. 2. Automated Statistical Analysis and Comparison: Generate real-time visual reports to track annual performance trends. 3. Data Integration and Report Linking: Streamline data aggregation to accelerate the production of sustainability reports.

A-MTK Expands Presence in TRA Stations 2025 Project Installation Scope: Zuoying, Neiwei, Museum of Fine Arts, Gushan, Sankuaicuo, Kaohsiung, Minzu, Science and Technology Museum, Zhengyi, and Fengshan Stations To enhance station security and management efficiency, ten TRA stations in Kaohsiung will be newly equipped with A-MTK IP cameras, expanding surveillance coverage and integrating with the access control system. The project achieves the following outcomes: Video Surveillance Deployment: Multi-point installation of A-MTK IP cameras inside and outside stations, providing real-time monitoring, event recording, and playback. Access Control + Video Integration: When an abnormal access event occurs (such as unauthorized card use or forced door opening), the system automatically pops up the corresponding camera feed and simultaneously sends an alarm notification to the management center. Centralized Monitoring Platform: The Kaohsiung control center can instantly oversee access control status and video feeds, achieving cross-station integrated management. Cybersecurity and Reliability: A-MTK is ISO 27001 certified; IP cameras are CE/FCC/BSMI certified. With system disconnection recovery, continuous operation is ensured without interruption.

1.Special design of water metering structure for users of high-rise building and smart houses. 2.Multiple water meters are connected in series to share the construction cost, which is most in line with economic benefits. 3.Graphical presentation of water usage data helps users manage water consumption. 4.Combined with the alarms of abnormal conditions, if there is suspected water leakage or suspected reverse flow, the system will take the initiative to inform. 5.Assist in water and water conservation management, and help users formulate exclusive usage warning ranges.

Energy accounts for large portion of business cost, well 40~50% of it are rises from air conditioning. e-Formula offers an ideal solution for energy management through advance technology from Taiwan. We provide e-Form with big data 、AI and cloud technology, it's an energy dashboard for the client demonstrating current status of equipment and service, and a global energy consumption, improving power management equipment longevity and risk management for the managers. It safes energy from both directions by decreasing consumption and increasing efficiency.

The Track Safety Management System is primarily aimed at addressing safety concerns along the track. It provides real-time monitoring, statistics, and detection-triggered alerts for trackside environments including stations, level crossings, along the track, and slope areas. The goal of this management system is to establish early warning alerts and prevent accidents from causing damage. Through the intelligent AIOT recognition monitoring system, it detects and analyzes station pedestrian traffic, tracks pedestrians at level crossings, identifies passing vehicles and traffic flow, detects foreign objects at level crossings and activates alarms, monitors personnel lingering and debris along the track, conducts rockfall monitoring on slopes with a rain gauge, monitors the environmental conditions in equipment boxes, and oversees the operation status of level crossing equipment. The monitoring data and image information are transmitted to the management system platform for integrated management via fiber-optic networks, NBIOT, or mobile communication. Additionally, it provides central management personnel with real-time interpretation and remote control in case of anomalies.

Z-COM has invested in heterogeneous network integration R&D for years. Through partnership with global leading Telco operators, we’ve accumulated abundant experience in telecom system integration with Wi-Fi- extended broadband network, to offload traffic from 3G/4G mobile networks as well as providing mobile network coverage with less cost. Over the years, Z-COM’s carrier grade solutions are used to deploy massive scale of Wi-Fi hotspots and various applications for smart city. The new Z-COM carrier-grade wireless network solution introduces Software Defined Network (SDN) architecture, with Edge Computing concepts for Artificial Intelligence of Things (AIoT) applications. The solution offers higher wireless bandwidth, separates control and data plane for edge computing, that provides customized products equipments and software with compatibility, stability, scalability, and security for mobile network operators. Z-COM solutions offer best cost/performance value, with rapid deployment and easy management tools that help telecom operators reduce capital investments and operating expenses, accelerate cost recovery and increase profits.

Due to the terrain of Taiwan, how to save water resources become one of the main topics that has attracted the public’s attention. Through the following water facilities, the public could get real-time query of water information. In the future, water alarms will be provided for the public to prevent water disaster. At the same time, it also makes water resources management more intelligent, which can not only save resources but also effectively control them.

Jobdone's "Construction & Manufacturing" module is specifically designed for contractors specializing in system furniture, precast engineering, steel structures, and fencing. Addressing the characteristics of **"in-factory processing and on-site assembly"**, it provides a powerful digital dispatch center to coordinate personnel, equipment, materials, and vehicle dispatch. Through digital work order management, businesses can precisely control every step from shipment to each stage of construction, significantly improving delivery efficiency. Regarding net-zero solutions, this module reduces carbon emissions from redundant vehicle dispatches through precise resource scheduling and replaces paper processing and acceptance forms with digital forms. Combined with phased completion inspections, it effectively reduces material waste caused by construction errors, assisting subcontractors in practicing a circular economy from processing to assembly, and achieving the carbon reduction transformation goals in smart city construction.