Knowledge management solution receives another level! Integrating Generative AI, Search Engine, and NLP technologies, AI Search for KM produces precise and customized responses, offering users a better experience in knowledge search and QA services. We integrate Generative AI and intelligent Search Engine for knowledge management, assisting in the digital transformation of enterprises and enhancing productivity. Solving pain points encountered by technicians and aligning with user application needs.

Vitals ESP, developed by Vitals Information, is an enterprise knowledge collaboration platform designed for intuitive use and efficient knowledge management, facilitating cross-departmental information sharing and innovation. Powered by AI, it surpasses traditional keyword search limitations, supports natural language queries, and generates precise summaries. With Retrieval-Augmented Generation (RAG) technology, it minimizes hallucination risks in large language models (LLMs) while providing citations to ensure reliability. To meet enterprise knowledge control needs, it offers data source configuration and access control mechanisms, safeguarding sensitive information and restricting content generation within authorized scopes. Recognized with multiple Taiwan Excellence Awards and international certifications, Vitals ESP is trusted by businesses worldwide.

The system developed by this project provides a smart solution for station including digital fence system, platform pedestrian flow analysis, animal tracking expelled system, track water situation analysis system and platform digital information signage. The platform comprehensively analyses the image of around the station, train coordinates, passenger entry and exit, and water depth etc. Which can be used for follow up review and improvement of abnormal events such as track intrusion, crowd congestion and road flooding to achieve optimal train operation configuration and class spacing control. And provide abnormal event warning and troubleshooting and passenger intelligence information services. After the integration of multiple subsystem through the IOC platform, the system will automatically alert an alarm to the traffic control center and announce the train near the area to remind the driver to pay attention to the situation and enhance the safety of the train and the people or cars in the area when the detection system alarms.

The innovative parking operations solution integrates AI-based Automatic Number Plate Recognition (ANPR), sensing devices, IoT infrastructure, and a cloud management platform. By streamlining parking management, reducing manual intervention, and providing actionable insights through real-time data, this solution helps parking operators maximize space utilization and enhance customer satisfaction with a transparent, data-driven, brilliant parking service. The system provides real-time visibility into vehicle entry and exit, space occupancy, and on-site traffic flow. It supports ticketless access and license plate–based payment. It also offers real-time parking guidance and multiple payment options. These features reduce labour costs and enhance the user parking experience. A centralized management platform and operational data analytics give operators insights into traffic patterns, space turnover, and revenue performance. This enables informed decisions on pricing strategies and space allocation. As a result, operators can achieve efficient, sustainable smart parking operations.

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

Delta's smart city solutions are based on three main axes: smart park management, smart light poles, and community security monitoring: smart park management uses a cross-system city information integration platform that handles a wide range of data transmission, aggregation, visualisation, and analysis to help achieve the goals of smart city governance. Intelligent light poles provide low-carbon lighting services in the parks, and at the same time serve as information collection and transmission nodes for the intelligent Internet of Things, while security surveillance protects people and assets in the parks and the city from infringement. Delta's smart city solutions help customers achieve a better smart city with both technology and humanity.

Delta’s EV charging solution utilizes the self-developed DeltaGrid® EVM, an electric vehicle charging management system for smart charging, power allocation, and charging equipment management. To avoid exceeding the site’s power limit during simultaneous charging, which could result in fines or power outages, the depot adopted a smart charging management system to effectively address power overuse and charging allocation issues. Under limited power conditions, the system efficiently allocates charging power for the electric buses and provides flexibility for future fleet expansion. To address the challenges of charging commercial fleets, the system has dedicated features that were developed for electric buses and commercial fleet charging needs, including Vehicle Identification, Site Current Limitation, Real-Time Alerts, etc, effectively enhances charging efficiency, optimizes operational benefits for electric fleets, and successfully demonstrates the transformation to the electrification of transportation.

TCPASS app provides a comprehensive integration of municipal services, including mobile payments, "Maternity Taxi" bookings, vaccine appointments, online applications, event calendars, and various welfare updates. Members can use their Digital Citizen Card to access exclusive discounts at over 1,500 partner stores across Taichung and Nantou, including famous chain brands, local delicacies, and Top 10 Souvenir shops. TCPASS has become a highly acclaimed tool, making diverse digital services effortlessly accessible to all citizens.

-) Prognostics and Health Management -) AIR & Expert Assist -) AIR Design Builder -) AIR Quality Check -) AIR APPs in Cloud

Energy accounts for large portion of business cost, well 40~50% of it are rises from air conditioning. e-Formula offers an ideal solution for energy management through advance technology from Taiwan. We provide e-Form with big data 、AI and cloud technology, it's an energy dashboard for the client demonstrating current status of equipment and service, and a global energy consumption, improving power management equipment longevity and risk management for the managers. It safes energy from both directions by decreasing consumption and increasing efficiency.

With the emergence of technologies such as 5G, the Internet of Things, Artificial Intelligence and Cloud Computing in recent years, the server industry has experienced explosive growth. In line with the two major trends of "software definition" and "open standards," private industry and governments are collaborating to promote numerous high-tech research projects and the development of critical technologies. As the cloud industry chain continues to evolve, the annual power consumption of data centers, which are made up of numerous individual servers, increases greatly. Consequently, the effective thermal management of servers and data centers has become an increasingly crucial issue.

Smart Chiller control system integrated“Chiller”,“ECM Air Handling Unit”,“Direct Drive PM Cooling Tower”,“Variable Flow chilled Water Pump”and other equipment in satisfy operation and monitor power consumption in optimal power contract capacity. Different from traditional air conditioning system which would suspend operation upon occurrence of abnormality, TECO's system boasts active management "optimal energy conservation manage ment mode," capable of active alarming and adjustment, rather than response after occurrence of problem, thereby attaining the dual missions of "system energy conservation" and "automatic diagnosis."