Vitals ESP, developed by Vitals Information, is an enterprise knowledge collaboration platform designed for intuitive use and efficient knowledge management, facilitating cross-departmental information sharing and innovation. Powered by AI, it surpasses traditional keyword search limitations, supports natural language queries, and generates precise summaries. With Retrieval-Augmented Generation (RAG) technology, it minimizes hallucination risks in large language models (LLMs) while providing citations to ensure reliability. To meet enterprise knowledge control needs, it offers data source configuration and access control mechanisms, safeguarding sensitive information and restricting content generation within authorized scopes. Recognized with multiple Taiwan Excellence Awards and international certifications, Vitals ESP is trusted by businesses worldwide.

ITTS Smart Logistics Solution-AI Video Control Center, from the perspective of practitioners, uses a smart management system to help the logistics company master the three major information of people, vehicles and parcel. The main features are: APP-based mobile control, Smart phones can provide anytime & anywhere control capability  Dynamics Video + image real-time monitoring, real-time conditions of vehicles moving and stopping are clearly visible  Visualization of data reports, clear operational information such as fuel consumption rate and delivery rate at a glance  AI intelligent interpretation, real-time reminder for driving violation judgment, reduce the violation rate, and provide a safe driving environment The accumulation of AI machine learning can be extended to several aspects in the future:  For drivers-through driving behavior interpretation, the driver's condition can be found immediately to prevent dangerous driving; automatic routing suggestions to help novice drivers quickly get started and reach the level of mature delivery  The city management can share real-time road conditions images or video, reflect road level and post-disaster road conditions, and street management capabilities  Provide scientific and technological law enforcement capabilities to localities-image recording of license plate recognition can assist police units in investigating cases

Smart City Development Project Solutions 1、Noodoe Corporation：EV charging monitoring and operation cloud management platform for smart cities-Noodoe EV OS 2、Taiwan International Development Ltd.：Smart parking management platform 3、Wan Da Tong Enterprise Co., Ltd：Integrated ticketing with mobile payment service 4、Askey Computer Corp.：Indoor Positioning and AR Navigation Solution 5、Far Eas Tone Telecommunications Co., Ltd.：Parking GO To See More：http://www.smartcitytw360.com/

Criminal and street violence cases will affect and cause panic to citizens. In order to diminish street violence cases, reducing the time to solve these cases, protecting citizens’ lives and properties, and allow citizens to live without fear, the Kaohsiung City Police Department (KCPD) built the “3D Street Violence Early Warning, AI Intelligence Collection and Integration Platform” (hereinafter called “the Platform”). The platform utilizes the Internet of Things (IoT) to combine AI image recognition and sound sensing technologies for cross-domain big data analyses. KCPD established cross-platform data interfacing and integration, mainly through “data integration” and “network analyses” to collect with the municipal government’s transportation bureaus and social bureaus; and import existing data from the KCPD data platforms. The Platform will, through web service API, (a) retrieve data built by information systems, (b) conduct big data analysis, aggregate applicable intelligence data and present it in the form of dynamic information, (c) Integrate all information and display it as maps and topologies, improve case handling efficiency. According to KCPD employees’ query, they can adjust factor weights and relationships. Analyze the results based on rational mathematical models and professional case-handling concepts, so that intelligence analysis goes beyond the limitations of platform developers and allows criminal police to maximize their capabilities.

With the rise of smart cities and cloud technology, building security has evolved from traditional surveillance to AI‑driven proactive protection. Our electronic perimeter security solution establishes an invisible defense through five layers. First, AI visual recognition performs human detection and skeleton tracking, filtering out non‑human interference. When individuals linger in sensitive zones beyond a set threshold, the system triggers initial warnings via speakers and lighting. Second, if a target crosses the virtual perimeter or enters restricted areas, the system instantly identifies illegal intrusion and pushes alerts and live footage to the control center or homeowner. Entering the active countermeasure stage, the system can lock access doors, activate outdoor lighting, and enforce tracking to isolate intruders. If threats persist, the highest‑level electronic deterrence is deployed: high‑decibel alarms to draw attention, intense strobe lighting to disorient intruders, and automatic connection to police or security services to secure external support within the critical response window. This integrated solution combines AI, cloud, and building facilities to deliver early warning, confirmation, and counteraction—greatly enhancing the safety resilience of smart buildings.

To enhance facility management efficiency and visitor service quality in Nantou County’s scenic areas, the Nantou County Scenic Area Administration Office is implementing a Smart Management System. The system applies digital technologies to strengthen operations, safety management, and data-driven governance. It integrates maintenance and inspection records for key facilities such as trails and suspension bridges, establishing a centralized database. Through data analysis, authorities can monitor facility conditions, identify maintenance needs, and implement preventive maintenance strategies, reducing costs and improving operational stability. CCTV and smart sensors are gradually deployed in high-risk areas to enable real-time monitoring and anomaly alerts. During extreme events such as typhoons or earthquakes, managers can quickly assess infrastructure safety, improve emergency response efficiency, and reduce manual inspection workload. A QR Code-based smart reporting function allows visitors to instantly report facility issues. Reports are automatically recorded and assigned for follow-up, accelerating response time and enhancing visitor safety and service experience. Through smart management and data-driven decision-making, Nantou County is building a safer, more efficient, and sustainable scenic area management model, supporting smart tourism and long-term development.

Prof. Ming-Chung Chou’s Team – Intelligent X-ray Imaging System Traditional X-ray imaging depends on experienced radiographers to balance image quality and radiation dose. Automatic exposure control may misjudge patients with poor positioning or metallic implants, increasing radiation by about 20%. This study develops an AI-based X-ray imaging system with non-contact body thickness measurement. By integrating patient height and weight, the system automatically determines optimal exposure parameters, ensuring stable image quality while reducing unnecessary radiation and cancer risk.

In response to the rapid transition into a super-aged society, Nantou County faces significant challenges due to its vast geographic area and the uneven and insufficient distribution of medical resources. Many elderly residents and persons with disabilities experience difficulties in accessing prescription medications. In 2025, Nantou County launched the nation’s first “Home Medication Delivery Service System.” This innovative service allows elderly residents or their family members to apply and make appointments online. Licensed pharmacists then deliver medications directly to the patient’s home free of charge. By integrating technology with compassionate care, the program promotes medication equity and enhances medication safety for vulnerable populations. It also reduces the caregiving burden caused by long travel distances and limited transportation options. Through this initiative, Nantou County is committed to building an age-friendly city that ensures accessible, safe, and dignified healthcare services for all residents.

SOYAL Smart Parking Lighting System integrates RFID and infrared sensing to automatically pre‑light target spaces upon vehicle entry, while dynamic “lights follow the car, off when it passes” guidance ensures safety, efficiency, and energy savings for low‑carbon smart parking. The WEB PLC Air‑Conditioning Control System uses DI sensors to detect occupancy and temperature differences, adjusting indoor climate on demand to optimize building energy performance and support carbon‑reduction goals. The WEB PLC Office Lighting Control System combines card recognition with infrared sensing to maintain uninterrupted lighting when staff are present, then provides a five‑minute buffer before shutdown after work hours, with secondary detection to confirm departure. This precise energy management maximizes the value of every kilowatt. Together, these three systems highlight the advantages of smart building automation—delivering comfort, safety, and sustainability.

EdgeLink-X is an AI-driven heterogeneous edge-network platform built to provide resilient, low-latency connectivity for intelligent transportation and railway environments. The system forms a multi-layer architecture that unifies field communications, sensing, video capture, and edge analytics into a reliable and adaptive communication framework. At the field level, IP110H and IP503H Lite IP radios deliver instant voice communication and group coordination for frontline personnel. Sensors and cameras are connected through the AG260 AIoT Gateway, while the AS710 Wi-Fi 7 indoor access point provides high-quality Wi-Fi coverage in stations, platforms, and passenger areas to enhance traveler connectivity. Long-range, time-synchronized backhaul is supported by the SP250 Series, ensuring stable, high-throughput wireless links across trackside and outdoor environments. At the core, the zMEC edge-computing platform performs real-time AI video analytics, abnormal-event detection, and rapid data distribution to minimize latency and support mission-critical responses. By integrating Wi-Fi, LTE, 5G, PTP wireless backhaul, and AIoT devices into a single cohesive system, EdgeLink-X enables applications such as slope monitoring, intersection intrusion detection, pantograph spark/wear monitoring, and onboard operational visibility—forming a robust foundation for next-generation safe and intelligent mobility.

The Intelligent Building Management System (iBMS) is a large-scale and flexible industrial control platform. By integrating Internet of Things (IoT), Artificial Intelligence (AI), Building Information Modeling (BIM), Intelligent Video Surveillance (IVS), and Building Automation (BA) systems, iBMS enables Digital Twin technology to manage and operate building mechanical and electrical systems in a visualized manner. The five major systems it oversees include electrical systems, HVAC, fire protection, plumbing, and low-voltage systems. This system meets the goals of ensuring health, comfort, and safety, while also achieving energy savings and intelligent automation. Additionally, iBMS also can integrate with other control systems to manage relevant operations in different application domains, such as: iDCIM systems for data centers, Operations management systems for smart factories iBMS is widely applied in: Smart building, Data Centers, Hospitals, Commercial buildings, High-tech manufacturing plants, Smart campuses/parks

"Hualien AI Agent: 24/7 Digital Travel Hub" is a smart solution specifically designed to enhance urban resilience and boost traveler confidence. Built on the LangGraph architecture and integrated with multiple Large Language Models (LLMs), the system utilizes Natural Language Processing (NLP) to precisely understand user needs. It supports over 20 languages, providing authoritative information ranging from local culture to real-time post-disaster traffic updates and safe routing. As the first AI Agent in Taiwan capable of proactively calling multi-source real-time APIs across various government departments, it combines LBS (Location-Based Services) with a professionally maintained RAG authoritative knowledge base. This allows the system to push precise safety alerts and personalized itinerary recommendations to users. Through deep OMO (Online-Merge-Offline) integration, the service extends from digital platforms to major transportation hubs, visitor centers, and local businesses. It not only demonstrates the resilience of digital governance but also fully empowers the tourism industry to accelerate its recovery.