Vitals ESP, developed by Vitals Information, is an enterprise knowledge collaboration platform designed for intuitive use and efficient knowledge management, facilitating cross-departmental information sharing and innovation. Powered by AI, it surpasses traditional keyword search limitations, supports natural language queries, and generates precise summaries. With Retrieval-Augmented Generation (RAG) technology, it minimizes hallucination risks in large language models (LLMs) while providing citations to ensure reliability. To meet enterprise knowledge control needs, it offers data source configuration and access control mechanisms, safeguarding sensitive information and restricting content generation within authorized scopes. Recognized with multiple Taiwan Excellence Awards and international certifications, Vitals ESP is trusted by businesses worldwide.

Dr. Hung-Lung Lin’s Team – An Auxiliary Assessment System for Coronary Heart Disease Identification In response to population aging and the younger onset of coronary heart disease (CHD), this study develops an AI-based auxiliary CHD screening system integrated into a mobile app. Grounded in traditional Chinese medicine tongue–heart theory, the system analyzes sublingual vascular images using reflection removal, image segmentation, and a multi-head attention deep learning model. Users can obtain accurate, reproducible screening results and health recommendations within 7–20 seconds using only a smartphone, enabling convenient and cost-effective preliminary CHD assessment.

This service focuses on energy development and subsurface structural research, providing comprehensive engineering planning from site assessment and well placement design to drilling execution and final well reporting. Through systematic preliminary analysis and engineering design, we assist clients in obtaining valuable subsurface data while ensuring construction safety, serving as a critical basis for subsequent development or evaluation. The service scope includes drilling path design, construction condition assessment, drilling process planning, and risk management, effectively reducing construction uncertainties and enhancing both operational efficiency and data reliability.

The 5G next-generation mobile network has the three characteristics of "eMBB", "URLLC" and "mMTC". Hwacom System Inc. creates diversified applications and promotes industrial innovation, such as artificial intelligence (AI) and Internet of Things (IoT) application integration platforms. In combination with domestic Netcom factories, vertical application integration is established to build a world-class application field. (Smart City, Smart Transportation, Smart Healthcare, Smart Factory)

The Sustainability Performance Management Platform assists enterprises in extending their management perspective from direct emissions to the entire value chain, ensuring the precise implementation of supplier sustainability performance management. The system features a comprehensive digital survey and data management platform, covering everything from questionnaire design, distribution, and response collection to multi-level approval and statistical analysis, enabling companies to integrate supply chain data with maximum efficiency. With flexible template design and year-over-year comparison tools, enterprises can track trends in key issues in real-time. The system supports diverse data entry methods and automated chart generation, while also offering seamless integration with sustainability reporting systems to enable automatic data updates. By leveraging this digital system, companies can establish a highly traceable data management process and significantly strengthen supply chain resilience. Core System Features: 1. Supplier and Stakeholder Performance Assessment: Digitally collect and audit various ESG indicators. 2. Automated Statistical Analysis and Comparison: Generate real-time visual reports to track annual performance trends. 3. Data Integration and Report Linking: Streamline data aggregation to accelerate the production of sustainability reports.

Trade-Van integrates big data governance capabilities with discriminative and generative AI technologies to build an enterprise-grade AI application platform that helps government agencies and enterprises achieve process automation, intelligent decision-making, and optimized risk management. Through AI-driven document recognition, intelligent agents, and automated customer service systems, organizations can effectively reduce manual operational costs, shorten processing time, and improve decision-making efficiency and service quality. The AI Family serves as a new engine for intelligent governance, creating a secure, stable, and continuously evolving smart operational environment. Service Offerings: readAI – Intelligent image and document recognition thinkAI – Intelligent agent applications Smart Customer Service System

-)Mainframe monitoring system, maximally supporting one million spots in real time. -)Smart loading balanbe for AOS -)Remote backup for AOS -)Adjudge amount of AOS as required, based on flexible structure. -)Central security management.

The Taichung Local Tax Bureau has launched the "Local Tax AI Anywhere Door," a 24/7 intelligent service platform powered by AI and Natural Language Processing (NLP). By integrating local, national, and cross-agency data, the system utilizes Deep Learning (BERT) and a specialized tax knowledge base to provide precise, multi-turn conversational consultations. The platform also features online applications, tax simulations, e-payments, and live text/video support, drastically reducing processing time and costs for citizens. To date, it has served over 440,000 cases with 99% accuracy and over 90% satisfaction, effectively lowering transportation-related carbon emissions and demonstrating the power of human-centric digital governance.

"Hualien AI Agent: 24/7 Digital Travel Hub" is a smart solution specifically designed to enhance urban resilience and boost traveler confidence. Built on the LangGraph architecture and integrated with multiple Large Language Models (LLMs), the system utilizes Natural Language Processing (NLP) to precisely understand user needs. It supports over 20 languages, providing authoritative information ranging from local culture to real-time post-disaster traffic updates and safe routing. As the first AI Agent in Taiwan capable of proactively calling multi-source real-time APIs across various government departments, it combines LBS (Location-Based Services) with a professionally maintained RAG authoritative knowledge base. This allows the system to push precise safety alerts and personalized itinerary recommendations to users. Through deep OMO (Online-Merge-Offline) integration, the service extends from digital platforms to major transportation hubs, visitor centers, and local businesses. It not only demonstrates the resilience of digital governance but also fully empowers the tourism industry to accelerate its recovery.

Integrated production management system covering 4M1E. Features real-time data collection, digital Kanban visualization, and full traceability. Enables paperless operations and complete process transparency. 1. Real-time Monitoring: Connects equipment signals to display WIP, utilization rates, and yield data instantly. 2. Traceability: Records comprehensive production lot numbers and process parameters for quality auditing. 3. Smart Scheduling: Optimizes production plans based on capacity constraints and order requirements.

ITS traffic data collection has solved the laborious and time-consuming task of manually calculating traffic flow in the past. It aims to achieve the goals of smoother road conditions and reduced accidents through intelligent traffic diagnosis. By utilizing intelligent transportation systems, the system automatically tracks vehicles, identifies vehicle types, predicts trajectories, and transforms the data into useful information. This assists in real-time interpretation and improvement of traffic engineering. This system is particularly crucial in Taiwan, where over 60% of traffic accidents occur at intersections. Through big data analysis, identifying issues and formulating solutions is possible, thereby lowering accident risks. This approach proves more effective than simple advocacy and alerts.

Taiwan SECOM “Smart City Safety Solution” including: 5G high-speed network transmission, road safety monitoring, real-time analysis of traffic flow and vehicle types, parking violation analysis, license plate recognition, traffic flow analysis, smart parking, air quality detection, personnel positioning and push Notification, e-paper information board and IoT integrated system platform. The platform's principal IOC monitoring and management, Open API interface, and know-how for dispatching services are integrated with multiple subsystems through the back-end management platform. When the system is abnormal, it can be quickly reflected and subsequent disposal. Significantly reduce personnel monitoring and management costs. It will also actively monitor the normal status of the equipment at usual time, when abnormal maintenance, always keep the system equipment running normally, improve the system equipment rate. Meanwhile the new way of operation of the smart city is establishing.