"Hualien AI Agent: 24/7 Digital Travel Hub" is a smart solution specifically designed to enhance urban resilience and boost traveler confidence. Built on the LangGraph architecture and integrated with multiple Large Language Models (LLMs), the system utilizes Natural Language Processing (NLP) to precisely understand user needs. It supports over 20 languages, providing authoritative information ranging from local culture to real-time post-disaster traffic updates and safe routing. As the first AI Agent in Taiwan capable of proactively calling multi-source real-time APIs across various government departments, it combines LBS (Location-Based Services) with a professionally maintained RAG authoritative knowledge base. This allows the system to push precise safety alerts and personalized itinerary recommendations to users. Through deep OMO (Online-Merge-Offline) integration, the service extends from digital platforms to major transportation hubs, visitor centers, and local businesses. It not only demonstrates the resilience of digital governance but also fully empowers the tourism industry to accelerate its recovery.

SOYAL Smart Parking Lighting System integrates RFID and infrared sensing to automatically pre‑light target spaces upon vehicle entry, while dynamic “lights follow the car, off when it passes” guidance ensures safety, efficiency, and energy savings for low‑carbon smart parking. The WEB PLC Air‑Conditioning Control System uses DI sensors to detect occupancy and temperature differences, adjusting indoor climate on demand to optimize building energy performance and support carbon‑reduction goals. The WEB PLC Office Lighting Control System combines card recognition with infrared sensing to maintain uninterrupted lighting when staff are present, then provides a five‑minute buffer before shutdown after work hours, with secondary detection to confirm departure. This precise energy management maximizes the value of every kilowatt. Together, these three systems highlight the advantages of smart building automation—delivering comfort, safety, and sustainability.

With our fiber sDAS, Wave-In effectively reduce mobile signal dead spots caused by insufficient base station coverage, buildings or electromagnetic signal interference. Due to the pandemic, Taiwanese Engineers weren’t able to assist with on-site installation and coverage testing, to solve this problem and improve efficiency, Wave-In utilized Mixed Reality for collaboration and remote assistance.

Carbon Star is a specialized greenhouse gas (GHG) inventory management platform developed by StarTrust Systems, offering enterprises extensive carbon management capabilities. The platform encompasses organizational greenhouse gas inventories (ISO 14064-1) and product carbon footprint inventories (ISO14067), featuring the most extensive functional modules to enable enterprises to effectively gather carbon emissions data throughout their operations. 1. The platform is equipped with calculation benchmarks for carbon emissions and the latest factor data, facilitating enterprises in promptly collecting and computing data. 2. It integrates comprehensive management functions, including approval workflows and reminders, to assist various departments within enterprises in effectively managing greenhouse gas emissions. 3. Departmental access is segregated to ensure confidentiality across departments, allowing cross-departmental retrieval and referencing of only designated data. This measure guarantees the confidentiality of information from both manufacturing facilities and product domains. 4. Carbon Star automatically generates reports and emission inventories swiftly, streamlining enterprise management and verification processes. 5. Data analysis results are presented through a dashboard interface, empowering enterprises to compare and analyze data efficiently.

ESGP (Enterprise Sustainability Governance Platform): This platform aids businesses in conducting automated carbon footprinting, utilizes AI technology to generate sustainability reports, effectively manage ESG information, and produce various reports tailored for different stakeholders.

There are increasing demand for self-service and remote-control devices.Besides safety reason, it is also easier for customers to purchase tickets and obtain travel information, plus the added benefits of time saving and convenience. MiTAC’s Smart ticketing solution for tourism was implemented at “Hạ Long Bay” in Vietnam. Passengers can use self-service devices, such as the Ticket Vending Machines, kiosks and POS to purchase tickets, place orders, arrange trips and inquire for additional information. The operators can also utilize automated devices and information system to reduce human resources investment, strengthen operational efficiency, and improve service quality. In addition, the operators can utilize the data collected for big data analysis for precision marketing in the future.

Smart City Development Project Solutions 1、Moovo Mobility：MOOVO Smart Docking System 2、EasyCard Corporation：Food Rescue 3、Taiwan International Development：City Digital Management Platform

This service provides integrated solutions for drilling-related equipment, consumables, and materials, assisting clients in selecting and configuring resources according to project requirements to ensure material quality and engineering compatibility. Through a streamlined supply approach and project experience, procurement and operational risks are reduced, enhancing overall project execution efficiency. The service can be flexibly adjusted based on project scale and technical needs, supporting practical requirements from pre-drilling preparations through the execution phase.

airaTrack is a comprehensive personnel tracking system that utilizes AI algorithms developed by our team to extract features from both the "face and figure." It generates unique biometric IDs with a recognition accuracy of up to 99%, all without the need for registering facial data, addressing privacy concerns. Capable of cross-camera searches and matching 10,000 faces per second, it significantly enhances the efficiency of traditional manual matching processes and increases search efficiency and accuracy by 97% enabling automatic path tracking of personnel in the field. The system also generates investigation reports for evidential preservation.

This solution provides customized AI model development and system integration services for governments and enterprises with existing systems and data. SynaiQ delivers end-to-end support, including consulting, LLM design, deployment, and long-term maintenance. The modular and scalable architecture reduces barriers to AI adoption while enabling organizations to build sustainable, flexible, and future-ready intelligent systems.

A large number of commercial data are collected through object sensing technology, and the cloud-based visual interface and telecommunication operation surface data are used to assist enterprises to remotely manage the electricity consumption of buildings, manufacturers, business locations, and various branches in real time.

Far EasTone Telecommunications (FET) is committed to corporate sustainability and net-zero transformation. By integrating telecommunications with digital technologies, FET helps industries and society reduce carbon emissions. In the public building sector, FET is developing integrated solutions for “Net-Zero and Disaster-Resilient Energy Storage.” Combining net-zero strategies with Energy Management Systems (EMS), FET deploys renewable energy, energy storage, and smart energy-saving mechanisms. This approach balances carbon reduction with power resilience, supporting the public sector in enhancing sustainability and disaster preparedness. A key achievement is the National Taiwan Ocean University (NTOU) Gymnasium project, where FET implemented an advanced energy management platform integrating power monitoring, smart HVAC control, and renewable energy with storage systems. These efforts improved energy efficiency, provided a model for transitioning public buildings to net-zero, and earned the client Level 1+ Green Building certification. Looking ahead, FET will continue investing in net-zero buildings, energy storage, and resilient energy systems. Through collaboration with government, academia, and industry partners, FET aims to accelerate Taiwan’s progress toward sustainable development goals, advancing both net-zero emissions and disaster prevention.