InsAI: Beyond Traditional OCR. InsAI is an intelligent recognition system that allows AI to truly read and understand real-world documents. By utilizing GSS’s proprietary Computer Vision and patented multi-modal retrieval technologies, InsAI transforms document processing. We help enterprises eliminate repetitive manual entry and streamline verification, paving the way for paperless operations and ESG compliance.

Far EasTone’s Traffic Signal UPS System ensures that intersections remain “lit and flowing” even during power outages. By integrating Far EasTone’s self-developed monitoring and management platform with smart batteries and signal controllers, the system can instantly track battery levels, utility power status, and device health. When an abnormality in the utility power occurs, the smart battery automatically takes over to keep the traffic lights operating normally. This enhances road and public safety while preventing sudden traffic disorder or additional carbon emissions caused by congestion. At the same time, battery and UPS data are sent back to the platform, allowing management units to detect abnormalities in real time and respond quickly—building truly stable and uninterrupted smart mobility for cities.

With the emergence of technologies such as 5G, the Internet of Things, Artificial Intelligence and Cloud Computing in recent years, the server industry has experienced explosive growth. In line with the two major trends of "software definition" and "open standards," private industry and governments are collaborating to promote numerous high-tech research projects and the development of critical technologies. As the cloud industry chain continues to evolve, the annual power consumption of data centers, which are made up of numerous individual servers, increases greatly. Consequently, the effective thermal management of servers and data centers has become an increasingly crucial issue.

Intelligent Positioning System can remotely track the paths, remotely set the access authority, and provide the access alarm and SOS alarm based on configured location Bluetooth sensors. There are three applications: [Guardian Wristband] Authority can know whether home quarantine people are at home. Through the beacon wristband connects with receiver. If home quarantine people are leaving home, the system will send notification to the authority. [Indoor Navigation] Locate users’ position via Bluetooth and precede indoor navigation to let users know their position and find the way in building. This service is applicable to large areas such as airports, stations, department stores, etc. [Intelligence on People Seeking] With smart positioning wristband, users can instantly know current location of their children or parents via App. It could avoid the common problem of missing family.

This solution addresses challenges faced by city governments, including high volumes of citizen inquiries, fragmented information across departments, and limited manpower. SynaiQ deploys an AI-powered digital human service system that integrates voice interaction, knowledge management, and backend administrative systems. The platform delivers 24/7 real-time, consistent, and accurate responses, supports multilingual services, and can be customized for different departments. The solution significantly reduces frontline workload while enhancing service efficiency, governance effectiveness, and citizen satisfaction.

In response to the rapid transition into a super-aged society, Nantou County faces significant challenges due to its vast geographic area and the uneven and insufficient distribution of medical resources. Many elderly residents and persons with disabilities experience difficulties in accessing prescription medications. In 2025, Nantou County launched the nation’s first “Home Medication Delivery Service System.” This innovative service allows elderly residents or their family members to apply and make appointments online. Licensed pharmacists then deliver medications directly to the patient’s home free of charge. By integrating technology with compassionate care, the program promotes medication equity and enhances medication safety for vulnerable populations. It also reduces the caregiving burden caused by long travel distances and limited transportation options. Through this initiative, Nantou County is committed to building an age-friendly city that ensures accessible, safe, and dignified healthcare services for all residents.

Multi-payment bus validator takes smart card, mobile payment for bus fare. The transaction data transfer through designated channel to the backend system, smart card issuers, mobile payment operators to perform clearance process. All the validators comply with operation standards and receive certification from smart card issuers, mobile payment operators and TTIA.

ITS traffic data collection has solved the laborious and time-consuming task of manually calculating traffic flow in the past. It aims to achieve the goals of smoother road conditions and reduced accidents through intelligent traffic diagnosis. By utilizing intelligent transportation systems, the system automatically tracks vehicles, identifies vehicle types, predicts trajectories, and transforms the data into useful information. This assists in real-time interpretation and improvement of traffic engineering. This system is particularly crucial in Taiwan, where over 60% of traffic accidents occur at intersections. Through big data analysis, identifying issues and formulating solutions is possible, thereby lowering accident risks. This approach proves more effective than simple advocacy and alerts.

Trade-Van integrates big data governance capabilities with discriminative and generative AI technologies to build an enterprise-grade AI application platform that helps government agencies and enterprises achieve process automation, intelligent decision-making, and optimized risk management. Through AI-driven document recognition, intelligent agents, and automated customer service systems, organizations can effectively reduce manual operational costs, shorten processing time, and improve decision-making efficiency and service quality. The AI Family serves as a new engine for intelligent governance, creating a secure, stable, and continuously evolving smart operational environment. Service Offerings: readAI – Intelligent image and document recognition thinkAI – Intelligent agent applications Smart Customer Service System

"Hualien AI Agent: 24/7 Digital Travel Hub" is a smart solution specifically designed to enhance urban resilience and boost traveler confidence. Built on the LangGraph architecture and integrated with multiple Large Language Models (LLMs), the system utilizes Natural Language Processing (NLP) to precisely understand user needs. It supports over 20 languages, providing authoritative information ranging from local culture to real-time post-disaster traffic updates and safe routing. As the first AI Agent in Taiwan capable of proactively calling multi-source real-time APIs across various government departments, it combines LBS (Location-Based Services) with a professionally maintained RAG authoritative knowledge base. This allows the system to push precise safety alerts and personalized itinerary recommendations to users. Through deep OMO (Online-Merge-Offline) integration, the service extends from digital platforms to major transportation hubs, visitor centers, and local businesses. It not only demonstrates the resilience of digital governance but also fully empowers the tourism industry to accelerate its recovery.

There are increasing demand for self-service and remote-control devices.Besides safety reason, it is also easier for customers to purchase tickets and obtain travel information, plus the added benefits of time saving and convenience. MiTAC’s Smart ticketing solution for tourism was implemented at “Hạ Long Bay” in Vietnam. Passengers can use self-service devices, such as the Ticket Vending Machines, kiosks and POS to purchase tickets, place orders, arrange trips and inquire for additional information. The operators can also utilize automated devices and information system to reduce human resources investment, strengthen operational efficiency, and improve service quality. In addition, the operators can utilize the data collected for big data analysis for precision marketing in the future.

Located in Sanxing Township, Yilan County, the “Sloth Restaurant & Petting Farm,” covering approximately 1,000 ping, deployed the Omada business networking solution together with the VIGI intelligent surveillance system to achieve seamless Wi-Fi 7 coverage and centralized cloud management across the entire site. Through the Omada Central platform, administrators can monitor network status and surveillance footage in real time and remotely troubleshoot issues, significantly improving operational efficiency and maintenance management. VIGI cameras combine high-resolution imaging with AI-based detection technology to provide round-the-clock protection for both visitors and animals. This integrated solution delivers high stability, scalability, and ease of maintenance, establishing a new benchmark for smart touris.