Taipei City Government

Xiǎo Zhào, an official AI in line@, can be instantly responsive to citizens about long-term care resources. Citizens only need to apply ‘On-line Application’ first, then simply clicking ‘I want to know’ icon, and Xiǎo Zhào may either offer condensed reply or referring users to withdraw needed resources. In addition, through line@, governors may actively push messages to line members, including promoting long-term care information and raising citizens’ recognition to policies. This dual communication empower Taipei Health Dept. also citizens being effectively acknowledged each other.

●360-degree Dashboard of AI-based Psychosis Care: It performs personalized risk analysis form a "people-centered" perspective. Combining with residents' health data in the cloud and automated comprehensive analysis help doctors and nurses work effectively. ●9 Body Constitution Dashboard of Patient-centered Health Exam of TCM: It help physicians to prepare personalized physical conditioning prescriptions according to physical characteristics. In addition, it applies Ethnic Chinese Intelligent Engine to combining with traditional Chinese medicine examination and Western medicine clinical comprehensive analysis of empirical medicine to improve the overall self-health management ability of patients.

To provide citizens the easy way catching the information referring to Taipei immunization policy, Health Department of Taipei City Gov. developed Taipei Immunization Information System in 2017. This system is to bridge a platform for citizen to simultaneously access, through electronic devices such as computers or mobile phones, subsidy requirements, maps of Taipei City-appointed hospitals, and ideas of vaccine and related news included. Also, citizens can apply for the SMS and an email through the system notice to remind them receiving vaccination on time.

Taipei City Government combines personal identity functions with a number of city services to create TAIPEI PASS. The service is coming soon. In addition to opening up a new channel for accessing services, TAIPEI PASS is also a digital identity mechanism designed specifically for Taipei, connecting the government with every single resident and bringing city services close to the daily life of citizens to realize a sense of happiness for its people through Smart Taipei. As a single portal for those with membership, TAIPEI PASS integrates resources and city services which affect day-to-day life of citizens to construct a verification mechanism for digital citizen ID. It also links various online and real-world services to provide citizens with convenient identity and payment tools they can use for various daily life applications. By signing up for TAIPEI PASS membership, you will have access to services provided by the city government. TAIPEI PASS is the key for citizens to unlock the gate of city public services.

Integrated Information Platform of Healthcare personnel will be able to examine people’s healthcare information, as authorized, from all collaborating institutes via the Healthcare Information Authorization App, which combines the smartphone with the smart contracts of blockchain technology. Healthcare personnel will finally surmount the difficulty of distance to obtain the healthcare information of the recipient of care through the Integrated Information Platform of Healthcare. This platform has not only changed the traditional service model of the care service personnel on the frontlines, but also expanded the scope of the service and increased the quality of the care itself. In addition, This approach not only empowers patients with direct control of when and where to sign, but also ensuring the security and correctness of digital signature through the characteristics that the blockchain data cannot be tampered with.

In light of the COVID-19 pandemic, the Department of Information Technology (DOIT) developed the COVID-19 Data Integration Dashboard which gathers pandemic-related information from both Taiwan and abroad as references for city officials and the emergency response task force. The data collected include details such as the National Health Insurance Administration’s pharmacy face mask inventory, number of face mask sold via the face mask vending machines, number of users utilizing public venues, gauge of pandemic-related topics on the Internet, and more. The main data displayed here emphasizes comprehensive, cross-department matters and a viable solution to resolving the problem of data scattered across different agencies. The materials are presented in a fashion reflecting geospatial elements, ensuring that officials can grasp all necessary pandemic updates and current status of all administrative districts for decision-making references.

The Taipei QR (TPQR) Service provides the public with diversified electronic payment options. In addition to paying Taipei City’s public service fees and fines, the service seeks to connect with Taipei Zoo, off-road smart parking facilities, commercial districts, markets, and city government activities involving more than 1000 participants, as well as other cross-municipality and private sector use scenarios. It also looks forward to bring in more third-party payment companies to create an even more open and diversified e-payment ecosystem to jointly promote smart applications for urban settings.

Taipei City Government cooperated with Turing Drive Co. Ltd. to initiate a midnight self-driving bus test on the bus lane of Xinyi Road. From May, this test will verify the various scenarios that may face in the future. According to the results, the test will be gradually to carry passengers, and the public will experience the test ride as soon as September this year. Turing Drive Co. Ltd. is a new domestic team that specializes in the development of autonomous driving systems, combining deep learning, sensor fusion, parallel computing, and vehicle dynamic control technologies.

EasyCard has been the best transportation and spending companion in Taiwan. After 20 years of development in cashless payment, a new electronic payment system, EasyWallet, was introduced to bring the best electronic wallet using experience for consumers and businesses, and achieve the vision of a cashless lifestyle! The advantages of EasyWallet include beep transportation, EasyCard management, smart payment Integration and EasyCard for minors.

In compliance with the directives from Taiwan CDC, how to keep track of visitors in preparation for potential epidemic investigations while continuing the gradual reopening of city venues and facilities is an issue that needs to be addressed. The Department of Information Technology (DOIT) developed the myCode application to provide city-affiliated public venues and facilities with a tool to complete real name registration process in a quick and efficient manner – by scanning the barcode on ID cards. As a smartphone app, the program can be rapidly disseminated. Another added benefit is that respective venues do not have to invest in development or equipment to utilize the app. All data collected by the app are encrypted and stored by DOIT, providing the best protection to the personal information database.

Motorcycle-Sharing gradually changed the citizens’ habit of using cars(buying cars) through different people using one scooter to reduce theownership of private vehicles, reduce the demand for parking in urban areas,and also provide the first and last-mile connecting transport for the public. GoShare® is the world’s first end-to-end mobility sharing platform powered by the Gogoro® ecosystem. Through the GoShare App, consumers are able to find, reserve, and ride a Gogoro Smartscooter® or a Powered by Gogoro NetworkTM Scooter any time they need it, and enjoy an easy and fun riding experience that best fits daily mobility needs.

Taipei Cool Class Online School breaks down the barriers of time and space with learners as the center, providing simultaneous and asynchronous long-distance online teaching courses for various subjects, providing digital learning courses for students during the outbreak of the epidemic, and taking into account the students' right to learn. The quality of teaching and student learning status, and the creation of cross-county, city, and cross-school cooperation resource sharing, the practice of the non-stop epidemic prevention of Taipei Cool Class Online School.

In order to provide people with full day real-time parking information and smart payment services, we plan smart parking spaces to deploy sensing facilities to detect when vehicles enter and leave, if you receive a smart parking payment notice, you can use your mobile phone to scan the QR-CODE on the smart parking payment notice to check parking information, pay with smart payment, and enjoy a 10-minute free parking. We provide 24-hour real-time parking information, the【iTaipeiParking】App can query real-time parking information and it will save 5 to 10 minutes to find a parking space.

This project leads by Taipei City Government is to rebuild the entire Guanchi charity park. Due to the large land coverage and contains several different buildings, we established a Central Monitoring Center in Building D by using the IWA Smart Building Integration Management Platform. With IWA SBIMP, we can control and manage all facilities inside all buildings, BA systems, provides user friendly interfaces and integrated with BIM system to lower the cost on human resource and power consumption.

The rationing vending solution could be understood as traditional vending machine or POS added rationing scheme. There are there are at least three advantages of the solution: first, easy upgrading, which is much faster than produce a brand new machine. Second, continual-using. The machine could remove rationing scheme and sell drinks again after the epidemic. Third, e-payment and card payment preventing vendors from contacting potential patients and touching coins.

By applying AIoT technology in fire safety equipments , AIoT-based Smart Fire Alarm System provides solutions as follows: 1.If fire safety equipments and fire escape equipments ruined due to human behaviors, AIoT-based Smart Fire Alarm System will supervise the situation timely,while automatically telling the abnormal case,then it notifies fire safety manager soon. 2. In case of fire, using the former technology, AIoT-based Smart Fire Alarm System will notify fire safety manager instantly, while automatically notifying 119 ,transmitting real-time fire information to reduce the time for dispatching fire fighters and engines.

YouBike uses an electronic unmanned automated management system to provide “ A Leases and B Returns” bike rental service. We hope that bikes will be chosen as the first and last-mile public transit vehicle and more citizens will be glad to use the mass transit system and meanwhile, environmental protection and energy conservation will be achieved and a new commuting culture will emerge. YouBike Features 1. Subsystem of Public Transportation 2. Easy Access Convenience 3. Robust Service 4. Comfortable & Safe Bike

Taipei Smart Flood Information and Alerting System is like a cloud flood information center in Taipei . By IOT Network , it integrates more than 500 different sensors(rainfall、river、sewer、pump station) and combines the latest weather observations(satellite Images、radar Images、tidal forecast). We use this system to get water level and rainfall automatic alert instead of monitoring massive datas of sensors by manpower. We can let all staffs to remind the situation and react more quickly. We also provide customized user interface suitable for different units and needs.

In order to resolve the problem of constantly digging roads that affect the road quality, Taipei City Government will establish "'Taipei City Road and Pipeline Resource Center" (shortened as "Road and Pipeline Resource Center"). Its priorities are to maintain and upgrade the roads, discard or replace pipelines, organize overhead cables, and integrate all designs that Taipei City Government is pushing forward and household pipelines for new housing plans. The scheduling and management of road repair will be integrated in order to avoid each pipeline organization from neglecting lateral communication, causing construction works to clash and affect traffic. There will also be severe limits placed on night construction in order to avoid affecting the tranquility of households.

Establishment of the Taipei City Government Remote Work Service Web: The city government carried out the integration and announcement of resources and guidelines on remote working. It also ensures that in the event were workers have to telework, they can employ their own ITC devices installed with website extensions to fulfil the requirements for accessing the government information systems. In the case where calling a meeting is necessary, we provide a video conferencing system to ensure no interruption to administrative work during the pandemic period.

COVID-19 has become a global pandemic. Taiwan’s outstanding performance in controlling its COVID-19 epidemic has attracted the attention of and sparked interests in the international community to learn from Taiwan’s epidemic-prevention measures. Accordingly, Taipei City shares its innovative COVID-19-prevention experience and measures to cities worldwide via methods such as online platforms and meetings, facilitating and deepening exchanges between cities worldwide and making a difference in the world.

In order to facilitate a less burdensome working environment for rank-and-file police officers, and realize Mayor Ko’s vision of Intelligent Policing, the TCPD has been the first to develop the “TCPD Work Smart Platform”, including features such as the “Digitalized Officer Duty Log”, “Digitalized Officer Patrol System”, “Digital Stop Check System” the “Traffic Violations Reporting System” and the “Real-Time Footage Sharing System”. Along with the implementation of hardware such as the handwriting tablet, the M-Police mobile mini-computer and Bluetooth photocopier, the digitalization campaign has greatly enhanced officers’ working environment and significantly boosted overall policing efficiency.

The automatic monitoring systems for the hillsides in Taipei city are established to collect all the important data about the man-made slopes, landslide-landslip geologically sensitive areas and real-time hydrological condition.All the monitoring data can be immediately transmitted to the database and visualized on platforms.

Motorcycle-Sharing gradually changed the citizens’ habit of using cars(buying cars) through different people using one scooter to reduce theownership of private vehicles, reduce the demand for parking in urban areas,and also provide the first and last-mile connecting transport for the public. Aside from the vehicle sharing service, WeMo is capable of connecting diverse transportation management tools with its proprietary IoT device. For example, battery charging stations, cars, motorcycles, and bicycles can be remotely controlled and managed. WeMo IoT technology can widely enhance the efficiency and momentum of intelligent transportation in the city by connecting applications such as rental management, multi-payment gateways, fleet management, battery management, maintenance, and customer management.