Handling abnormal complaints requires extensive experience and expertise. However, the resignation or retirement of senior employees often leads to knowledge loss, impacting organizational efficiency and competitiveness. Through vector models, Morale AI transforms unstructured data (such as emails, PDFs, and Word documents) into structured data and integrates it into databases, enhancing data usability. Multi-modal models combine diverse data types, including text and images, to systematically record and preserve experience. By leveraging Retrieval-Augmented Generation (RAG) technology and similarity search, the model can accurately categorize issues, identify the root causes, and recommend relevant cases, significantly reducing manual processing time and error rates. This systematic approach not only enhances response efficiency and enables real-time analysis and resolution of customer issues but also reduces repetitive work for employees, improving overall productivity and customer satisfaction.

• Features: With integrated AI-based image recognition, ultra-wideband (UWB) wireless positioning systems, warehouse management systems, and cloud platform services, the solution features automatically, real-time, and intelligent benefits to assist enterprises to achieve smart logistics and digital transformation with the enhancement of management efficiency and energy sustainability. • Functions: The solution includes AI-based image storage location identification, dynamic vehicle dispatching, automatic route planning, and display of available storage space. • Benefits: Higher management efficiency: Increases the inventory management efficiency by reducing the warehouse order pick up time by 12% on average. Energy sustainability: The system is estimated to save more than 6000 kg of annual carbon emissions for a single warehouse. Environmental benefits: Reduce 12% Warehouse order pick-up time, as well as an estimated annual carbon emission reduction of 6000 kg for a single warehouse.

LiftMind is a non-invasive AIoT elevator add-on system that enables rapid upgrades to smart functionality without modifying existing elevator control systems. The system leverages advanced external sensors and AI technology to deliver features such as passenger flow monitoring, emergency incident alerts, user behavior analysis, elevator operation optimization, and enhanced, user-friendly riding experiences. Its open architecture seamlessly integrates with Building Management Systems (BMS) and other IoT devices, significantly improving elevator management efficiency and user satisfaction. LiftMind supports a wide range of elevator brands and models, offering flexible adaptability to various application scenarios, making it the ideal solution for smart building upgrades.

This service can avoid children and elders being lost. Users merely have to bring the device with them, through the sensor installed at the service area, family members can immediately receive users’ instant position through exclusive website, LINE or App. 【Real-time Positioning】 The caregiver can dynamically query and know about the real-time location and the path data for each care receiver. 【Guarding Area】 The caregiver can set different areas as guarding areas, and they will be notified if any care receiver enters or leaves these areas.

Our AI server features several advanced patented functionalities: • Ensure the Privacy of Local Data: Patented trusted computing protection mechanisms ensure data security and privacy. • Protect Local AI Models from Theft: Prevents locally deployed AI models from being stolen, safeguarding corporate intellectual property. • Specialized LLM Compression Technology: Efficiently processes large AI models, enhancing performance and reducing resource requirements. Enables the use of NVIDIA A-series GPUs in place of H-series GPUs, significantly reducing hardware costs. • Reduce Enterprise Deployment Costs and Energy Consumption: For example, when training a 13B model, GPU requirements can be reduced from 7 H100 GPUs to 2 A6000 GPUs, significantly lowering costs and energy consumption. Our solution not only ensures the security and privacy of corporate data and AI models but also reduces the costs and energy consumption associated with AI deployment, making it an ideal choice for enterprise users.

Smart Pole is the key infrastructure delivery element for the building of a Smart City. It’s one of the trends in the world as well. It provides lighting, sensing, video surveillance, digital display and more. Chunghwa Telecom smart pole platform provides smart management tools and graphical display interface to make everything easy to understand. To make our city living better and safer, Smart Pole from Chunghwa Telecom is the first step, and the most important step to take on.

Integrate “Terrestrial - Autonomous Mobile Robot Dock Transportation”, “Maritime - IoT Oil Pollution Detection and Unmanned Surface Vehicle Sea Surface Cleaning” and “Aerial – Drones to The Rescue”, which are the services of 5G smart port application, to accelerate the development of smart port automation. On top of that, by importing VR innovative tourism application, leading visitors to experience harbor operations and the beauty of the harbor. This project is supported by “Department of Technology and Information for Transportation” of MOTC and “Taiwan International Ports Corporation”.

The Irrigation Agency has designated the Zhudong Irrigation Area in Hsinchu as a demonstration site for the construction of a smart irrigation system. This system integrates hydrological sensing components, IoT transmission, and remote gate control technology. Key control points along the irrigation channels have been equipped with water level sensors, remote gate control systems, and surveillance cameras, incorporating cost-effective, low-power, and highly weather-resistant sensing technologies. Irrigation managers can utilize water level sensors to accurately monitor changes in water levels along the irrigation channels. Coupled with real-time imaging, they can remotely control the opening and closing of water gates, optimizing water distribution management and reducing water loss during transportation. This approach not only enhances irrigation efficiency but also minimizes the time and labor costs associated with on-site operations, increasing flexibility in personnel allocation. In response to the growing frequency of extreme weather events due to climate change, the Irrigation Agency is employing smart irrigation systems to enhance the overall allocation of agricultural water resources, strengthen disaster response capabilities, and provide critical data for informed decision-making.

The Ministry of Economic Affairs, Department of Industrial Technology has commissioned the Industrial Technology Research Institute's Center for Smart Sensing and System Technology to develop a "Composite Long-Term Air Quality Sensor." This sensor is capable of simultaneously measuring particulate matter (PM2.5), ozone (O3), carbon monoxide (CO), volatile organic compounds (VOC), and other air quality monitoring parameters. Also, the Industrial Technology Research Institute (ITRI) to develop a "Composite Water Quality Sensing System." This system enables simultaneous measurement and detection of parameters such as Chemical Oxygen Demand (COD), Suspended Solid Concentration (SS), Copper Ion (Cu2+) concentration, conductivity, pH value, temperature, and more.

Powered by AI, this platform provides businesses with compliance management, risk intelligence analysis, and data-driven sustainable supply chain resilience, enabling them to effectively manage their supply chains.

***E-Paper-like : it can retain the display even after power outage. **Battery + Solar : Power backup design **power saving up to 95% : Compared to traditional LCD and LED displays *24.5” Reflective Low-Power LCD : Visible under Intense Sunlight *Secure Access Module (SAM) : Zero Trust Architecture International Standards NIST SP 800-207