The Taichung Local Tax Bureau has launched the "Local Tax AI Anywhere Door," a 24/7 intelligent service platform powered by AI and Natural Language Processing (NLP). By integrating local, national, and cross-agency data, the system utilizes Deep Learning (BERT) and a specialized tax knowledge base to provide precise, multi-turn conversational consultations. The platform also features online applications, tax simulations, e-payments, and live text/video support, drastically reducing processing time and costs for citizens. To date, it has served over 440,000 cases with 99% accuracy and over 90% satisfaction, effectively lowering transportation-related carbon emissions and demonstrating the power of human-centric digital governance.

Smart Multifunctional Periodontal Pathology Quick Screening System (SMPPQSS) is the first product able to automatically identify the position of teeth and then to calculate the distribution area of dental plaque simultaneously. The system also provides a new painless gingivitis examination method that could relief examining discomfort. Neither the need of the plaque disclosing tablet nor a probe to penetrate into the patient’s periodontal pocket to determine the degree of periodontitis. Once all tooth-related data is automatically filled into the periodontal digits, the medical record sheet is uploaded to the system directly. It shortens the process to less than 10 minutes, greatly reducing the discomfort of patients during the examination as well as shortening the time doctors need to diagnose and record. SMPPQSS is easy to operate and portable. Dentists or dental assistants can check periodontal health quickly with no restriction of facilities, patients can receive a more convenient medical care even in remote rural areas or at home, or with limited mobility.

“RECYCLEPUNK x CHARGESPOT Multi-function merchant” is not only a terminal for urban waste reduction, but also a central hub for moblie power support. Equipped with cutting-edge AI-powered recognition technology, the machine enables users to complete bottle recycling in just three seconds, delivering a seamless experience that effectively eliminates the long queues associated with traditional recycling and making environmental participation intuitive and highly efficient. Through deep integration with the globally leading power bank rental service CHARGESPOT, users can instantly redeem the reward points earned from bottle recycling for charging coupons-allowing them to recycle efficiently while also enjoying convenient power services. Within the footprint of a single merchant, it simultaneously fulfills two essential everyday needs: “Green Sustainability” and “Power Sharing.”

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

ENEXA PowerArk is a mobile energy storage system designed for use in EV application environments. By integrating mobile charging capabilities with high-efficiency energy storage, it flexibly supports electric vehicle charging, peak shaving and valley filling, demand management, and temporary power supply. PowerArk can be widely deployed in a variety of scenarios, including night markets, commercial and entertainment events, parking facilities, retail operations, construction sites, residential communities, commercial and industrial energy storage applications, gas stations, and emergency or disaster-relief situations. It effectively replaces traditional diesel generators, delivering a low-carbon, quiet, and highly efficient energy solution that enhances operational flexibility while supporting sustainable energy goals.

Remote expert video collaboration solution uses AR smart glasses to transmit onsite situation to the remote technical experts with high-definition real-time video, and guide the on-site engineer to troubleshoot and repair the fault from the first-person view perspective and free their hands. This is not only improves maintenance efficiency, but also ensures safety. It also achieve the sharing and inheritance of expert resources and high cost of traveling on site. When encountering difficult situations, multiple technical experts can also be invited for consultation. Experts can provide real-time multi-party HD video guidance with the on-site engineer, whether on PC or smartphone, to jointly solve technical issues and reduce downtime losses.

To meet the high-speed operational demands of modern businesses, we offer stable dedicated enterprise circuits. Enterprise customers can flexibly choose transmission bandwidth according to their actual needs, with specifications ranging from 100M to 1G, and supporting ultra-fast transmission speeds up to 10G, ensuring uninterrupted flow of business information.  

Criminal and street violence cases will affect and cause panic to citizens. In order to diminish street violence cases, reducing the time to solve these cases, protecting citizens’ lives and properties, and allow citizens to live without fear, the Kaohsiung City Police Department (KCPD) built the “3D Street Violence Early Warning, AI Intelligence Collection and Integration Platform” (hereinafter called “the Platform”). The platform utilizes the Internet of Things (IoT) to combine AI image recognition and sound sensing technologies for cross-domain big data analyses. KCPD established cross-platform data interfacing and integration, mainly through “data integration” and “network analyses” to collect with the municipal government’s transportation bureaus and social bureaus; and import existing data from the KCPD data platforms. The Platform will, through web service API, (a) retrieve data built by information systems, (b) conduct big data analysis, aggregate applicable intelligence data and present it in the form of dynamic information, (c) Integrate all information and display it as maps and topologies, improve case handling efficiency. According to KCPD employees’ query, they can adjust factor weights and relationships. Analyze the results based on rational mathematical models and professional case-handling concepts, so that intelligence analysis goes beyond the limitations of platform developers and allows criminal police to maximize their capabilities.

- Zero-Code AI Security Enable enterprise-grade protection via an OpenAI-compatible API—no code changes required. Instantly defend against Prompt Injection and PII leakage. - Flexible Enterprise Guardrails Supports Inline and Shadow modes with Prompt & Response Guardrails to detect and block risky interactions in real time. - Scalable AI Governance Built for scale with auto-scaling, multi-tenant management, and seamless SIEM/SOC integration via Alert APIs.

airaTrack is a comprehensive personnel tracking system that utilizes AI algorithms developed by our team to extract features from both the "face and figure." It generates unique biometric IDs with a recognition accuracy of up to 99%, all without the need for registering facial data, addressing privacy concerns. Capable of cross-camera searches and matching 10,000 faces per second, it significantly enhances the efficiency of traditional manual matching processes and increases search efficiency and accuracy by 97% enabling automatic path tracking of personnel in the field. The system also generates investigation reports for evidential preservation.

Delta's smart city solutions are based on three main axes: smart park management, smart light poles, and community security monitoring: smart park management uses a cross-system city information integration platform that handles a wide range of data transmission, aggregation, visualisation, and analysis to help achieve the goals of smart city governance. Intelligent light poles provide low-carbon lighting services in the parks, and at the same time serve as information collection and transmission nodes for the intelligent Internet of Things, while security surveillance protects people and assets in the parks and the city from infringement. Delta's smart city solutions help customers achieve a better smart city with both technology and humanity.

Smart Chiller control system integrated“Chiller”,“ECM Air Handling Unit”,“Direct Drive PM Cooling Tower”,“Variable Flow chilled Water Pump”and other equipment in satisfy operation and monitor power consumption in optimal power contract capacity. Different from traditional air conditioning system which would suspend operation upon occurrence of abnormality, TECO's system boasts active management "optimal energy conservation manage ment mode," capable of active alarming and adjustment, rather than response after occurrence of problem, thereby attaining the dual missions of "system energy conservation" and "automatic diagnosis."