New Taipei City Government
Situated in the northern part of Taiwan and surrounding the country’s capital, New Taipei City has an estimated over 4 million population and an area of 2052 km2. Given its geographical advantages, today’s New Taipei City is a major city of business industries second to Taipei City, with over 250,000 privately owned companies and 20,000 factories, which sums up to a total capital of NTD 1.8 Trillion. The high-tech industry alone generates annual revenue of NTD 4 Trillion. High technology, service, and tourism are all parts of the major industries in New Taipei City, prompting a high need of job search from all over the country with abundant employment opportunities. As a result, 70% of the population comes from different parts of Taiwan.
New Taipei City has been on a mission, laying stress on the importance of raising global competitiveness by working close on industrial, cultural, tourism, transportation and city developments in order to go with the global trend and further to transform into an international city.
Smart Community App 2.0 Platform for Municipal Services Expansion and Public Participation in New Taipei City
Solution Description
To resolve problems (1.management inefficiency; 2.integration difficulty 3.cyber security concerns, and 4.low participative rate),New Taipei City Government rolled out a three-year project called “Smart Community App 2.0 Platform for Municipal Services Expansion and Public Participation in New Taipei City” to provide diverse community services and bring together citizens for making decisions as feedback for municipal affairs.The project involves 29 districts of New Taipei City and is planned by Information Management Center officials. Practitioners include local and central government, private sectors, and citizens. We focus on enhancing the users’ experience quality and fortifying the connection between citizens and the government.
The Smart Community System also develops the useful functionalities such as mail and package management, public facility reservation, group buying, community announcement,gas degree filling etc.
Achieved Outcomes:
1.Data integration & efficacy: integrates over 10 individual community-related operation systems into one interface.
2.Upgrade the mobile smart life:citizens can receive over 25 customized functionalities of daily community services,including food,clothing,housing,transportation,education,and entertainment.
3. Public transparency:The initiative encourages citizens to take part in community affairs and to express opinions and feedback to the government. Citizens can decide what they want and how civic things go as transparency displays.