Handling abnormal complaints requires extensive experience and expertise. However, the resignation or retirement of senior employees often leads to knowledge loss, impacting organizational efficiency and competitiveness. Through vector models, Morale AI transforms unstructured data (such as emails, PDFs, and Word documents) into structured data and integrates it into databases, enhancing data usability. Multi-modal models combine diverse data types, including text and images, to systematically record and preserve experience. By leveraging Retrieval-Augmented Generation (RAG) technology and similarity search, the model can accurately categorize issues, identify the root causes, and recommend relevant cases, significantly reducing manual processing time and error rates. This systematic approach not only enhances response efficiency and enables real-time analysis and resolution of customer issues but also reduces repetitive work for employees, improving overall productivity and customer satisfaction.

K430 is the new addition to ARBOR’s rugged handheld lineup, this Android based handheld device has keypad with numeric keys, built-in 1D/2D barcode scanner, and is equipped with a large 4850mAh battery, that will easily last for the entire working shift, suitable for warehousing, inventory, delivery and more.

"EUP Fleet Management System" can easily manage the core needs of vehicle dynamics, task progress, emergency response, and utilize AI to analyze driving behavior, fuel consumption, and effectively control costs. In addition, EUP provides comprehensive safety driving checks, tracks driver driving habits and physiological monitoring, significantly improving driving safety, and assisting companies in building a safe, efficient, and low-carbon transportation fleet.

Nearly 90 towns and cities across Taiwan have witnessed the convenience of garbage collection services, which help build smart cities. Through a mobile app, citizens can check the location of garbage trucks and pickup points, ensuring that they never miss the garbage truck again.

Ai +8K 3D Digital Twins Solutions The integration of AI with 8K 3D digital twin technology offers innovative solutions for the education and entertainment industries. In education, virtual reality classrooms and digital learning materials provide immersive environments that enhance learning outcomes, such as simulated laboratories or reconstructed historical scenes for firsthand experiences. In entertainment, 8K ultra-high-definition visuals combined with AI-generated interactive content create personalized virtual characters and storytelling experiences, boosting audience engagement and immersion. This technology transcends traditional content limitations, delivering more realistic and interactive digital experiences, and reshaping the future of these industries.

Civil IoT Taiwan is part of the government’s Forward-looking Infrastructure Development Program under the Digital Construction initiative. With the collaborative efforts of the National Science Council, Ministry of Environment, Ministry of Economic Affairs, Ministry of Agriculture, Ministry of Transportation, Ministry of the Interior, Ministry of Digital Affairs, and Academia Sinica, the project is jointly executed across departments, prioritizing four key areas: air quality, water resources, earthquakes, and disaster prevention and response. By leveraging artificial intelligence and IoT technologies, various smart living services are developed to assist the government and the public in jointly addressing the challenges brought by environmental changes. By combining the innovative power of industry, academia, and research, the project aims to develop the IoT industry ecosystem and export solutions internationally.

The system developed by this project provides a smart solution for station including digital fence system, platform pedestrian flow analysis, animal tracking expelled system, track water situation analysis system and platform digital information signage. The platform comprehensively analyses the image of around the station, train coordinates, passenger entry and exit, and water depth etc. Which can be used for follow up review and improvement of abnormal events such as track intrusion, crowd congestion and road flooding to achieve optimal train operation configuration and class spacing control. And provide abnormal event warning and troubleshooting and passenger intelligence information services. After the integration of multiple subsystem through the IOC platform, the system will automatically alert an alarm to the traffic control center and announce the train near the area to remind the driver to pay attention to the situation and enhance the safety of the train and the people or cars in the area when the detection system alarms.

This exhibition is an atmospheric physical-chemical grid model for prediction of changes in air quality, utilizing data from the U.S. NCEP global weather forecast and regional air pollutant emissions. Local scientific investigation data has been used to adjust and calibrate the model and thereby largely improve the accuracy of the air quality forecast over Taiwan. The 3D display system enables us to understand the transmission processes of cross-border and local air pollution. The system is capable of simulating the changes in air quality over the next three days (72 hours) in Taiwan, with a temporal resolution of 1 hour and a spatial resolution of 3 km. The simulated data can be integrated with air quality data from the Civil IoT Taiwan, providing air quality forecasts every three hours (totaling 72 hours) for six metropolitan areas This system offers regulatory authorities up-to-date information on air quality trends in Taiwan, as well as critical data for formulating control strategies.

Remote expert video collaboration solution uses AR smart glasses to transmit onsite situation to the remote technical experts with high-definition real-time video, and guide the on-site engineer to troubleshoot and repair the fault from the first-person view perspective and free their hands. This is not only improves maintenance efficiency, but also ensures safety. It also achieve the sharing and inheritance of expert resources and high cost of traveling on site. When encountering difficult situations, multiple technical experts can also be invited for consultation. Experts can provide real-time multi-party HD video guidance with the on-site engineer, whether on PC or smartphone, to jointly solve technical issues and reduce downtime losses.

Through 5G’s features of high speed, low latency and big connection, the 5G enterprise private network can provide highly secure and reliable network services. In order to avoid the outflow of sensitive data, enterprises can transmit data on this internal network to keep it isolated from the public network. Currently, this is being used in manufacturing, medical, transportation, and in other industries which also have demanding network quality requirements. Chunghwa Telecom’s self- developed "5G intelligent A +" private network service adopts independent core network technology and can connect to both the N78 public network and the N79 private network at the same time. It also has a number of world-leading exclusive functions, including the ability to determine whether data can enter the enterprise intranet based on conditions such as serial number, IP, and website address. It can also adjust bandwidth and data access rights based on person, time, and location. Combined with cloud and a variety of other application services, the CHT 5G private network enables enterprises to establish a complete network solution.

The Taipei Vision Pavilion, themed "AI-Driven · Future Taipei," showcases Taipei's transformation into a "Safe City," "Sports City," and "Future City." By leveraging cutting-edge technologies such as artificial intelligence, big data, and Internet of Things, the pavilion highlights various smart city applications, including smart transportation, technological disaster prevention, AI-driven healthcare, and smart education. We sincerely invite you to join us and experience firsthand how AI is shaping the future of Taipei, setting a new benchmark for smart cities!

The Administration for Digital Industries(ADI) is actively promoting the use of data from Civil IoT Taiwan and integrating it with other public and private sector data to develop data-driven applications and IoT solutions with commercial value. ADI assists businesses in securing international orders, achieving a total of NT$12.6 billion in revenue.