This solution addresses challenges faced by city governments, including high volumes of citizen inquiries, fragmented information across departments, and limited manpower. SynaiQ deploys an AI-powered digital human service system that integrates voice interaction, knowledge management, and backend administrative systems. The platform delivers 24/7 real-time, consistent, and accurate responses, supports multilingual services, and can be customized for different departments. The solution significantly reduces frontline workload while enhancing service efficiency, governance effectiveness, and citizen satisfaction.

Smart Chiller control system integrated“Chiller”,“ECM Air Handling Unit”,“Direct Drive PM Cooling Tower”,“Variable Flow chilled Water Pump”and other equipment in satisfy operation and monitor power consumption in optimal power contract capacity. Different from traditional air conditioning system which would suspend operation upon occurrence of abnormality, TECO's system boasts active management "optimal energy conservation manage ment mode," capable of active alarming and adjustment, rather than response after occurrence of problem, thereby attaining the dual missions of "system energy conservation" and "automatic diagnosis."

With the information platform of digitalization and integration, smart buildings have changed the public's ignorance of the construction of social housing and structural health monitoring. Under the concept of smart housing, these functions can provide safe, healthy, comfortable and convenient, timely and all-round care to create a better quality and environment-friendly home environment.

OpView is the largest Social Listening platform in Taiwan, offering a comprehensive data analysis tool that enables real-time public opinion monitoring. Leveraging cutting-edge AI-powered Semantic Analysis and Search Engine technologies, OpView delves into a vast pool of 10 billion Chinese characters collected daily to extract meaningful social insights. Our platform excels at capturing trends and community dynamics, delivering enterprises with valuable information to stay ahead of the curve.

IISI has a number of solutions for smart image processing, the main application areas are smart transportation, smart disaster prevention, security monitoring, etc. The main products include iTrafficView and iSurveillance. iTrafficView is a server-based image recognition detection system that receive real-time video streaming from on-site network cameras and instantly performs image recognition and event detection to provide monitoring services immediately. Furthermore, the system records related identification and detection data for consecutive statistical and analysis procedure. The advanced hybrid DVR and intelligent management platform offers a one-stop solution to enhance both analog, digital, and IP convergence. "iSurveillance" is an intelligent Hybrid DVR that supports analog and IP cameras. It applies the ASF compression for efficient data management, flexible and compatible with various brands of surveillance devices.

The Track Safety Management System is primarily aimed at addressing safety concerns along the track. It provides real-time monitoring, statistics, and detection-triggered alerts for trackside environments including stations, level crossings, along the track, and slope areas. The goal of this management system is to establish early warning alerts and prevent accidents from causing damage. Through the intelligent AIOT recognition monitoring system, it detects and analyzes station pedestrian traffic, tracks pedestrians at level crossings, identifies passing vehicles and traffic flow, detects foreign objects at level crossings and activates alarms, monitors personnel lingering and debris along the track, conducts rockfall monitoring on slopes with a rain gauge, monitors the environmental conditions in equipment boxes, and oversees the operation status of level crossing equipment. The monitoring data and image information are transmitted to the management system platform for integrated management via fiber-optic networks, NBIOT, or mobile communication. Additionally, it provides central management personnel with real-time interpretation and remote control in case of anomalies.

Extreme rainfall events have increased the frequency of flooding, creating an urgent need for timely and reliable monitoring of urban drainage systems. The Smart Water Monitoring solution deploys water-level sensors and communication devices within stormwater drainage networks to ensure continuous data transmission. Through a centralized platform with real-time visual indicators, authorities can quickly identify abnormal conditions. This solution strengthens urban disaster resilience, reduces manual inspections, and improves overall operational efficiency.

Trade-Van integrates big data governance capabilities with discriminative and generative AI technologies to build an enterprise-grade AI application platform that helps government agencies and enterprises achieve process automation, intelligent decision-making, and optimized risk management. Through AI-driven document recognition, intelligent agents, and automated customer service systems, organizations can effectively reduce manual operational costs, shorten processing time, and improve decision-making efficiency and service quality. The AI Family serves as a new engine for intelligent governance, creating a secure, stable, and continuously evolving smart operational environment. Service Offerings: readAI – Intelligent image and document recognition thinkAI – Intelligent agent applications Smart Customer Service System

Energy accounts for large portion of business cost, well 40~50% of it are rises from air conditioning. e-Formula offers an ideal solution for energy management through advance technology from Taiwan. We provide e-Form with big data 、AI and cloud technology, it's an energy dashboard for the client demonstrating current status of equipment and service, and a global energy consumption, improving power management equipment longevity and risk management for the managers. It safes energy from both directions by decreasing consumption and increasing efficiency.

In the evolving architecture of smart cities, AI-powered smart parking systems have transformed from standalone parking management tools into critical nodes within intelligent urban operations. By integrating AIoT sensing, image recognition, and cloud platforms, the system enables real-time parking occupancy monitoring, license plate recognition, and traffic flow prediction, enhancing traffic efficiency and optimizing road resource allocation. It connects people, vehicles, facilities, and payment processes into a unified ecosystem, streamlining circulation and improving user experience. By incorporating EV charging infrastructure, the platform supports green energy dispatch and low-carbon transformation. Acting as a data-driven hub, it interfaces with traffic signal systems and municipal platforms, forming a foundational infrastructure for cross-domain smart governance.

TCPASS app provides a comprehensive integration of municipal services, including mobile payments, "Maternity Taxi" bookings, vaccine appointments, online applications, event calendars, and various welfare updates. Members can use their Digital Citizen Card to access exclusive discounts at over 1,500 partner stores across Taichung and Nantou, including famous chain brands, local delicacies, and Top 10 Souvenir shops. TCPASS has become a highly acclaimed tool, making diverse digital services effortlessly accessible to all citizens.