"Hualien AI Agent: 24/7 Digital Travel Hub" is a smart solution specifically designed to enhance urban resilience and boost traveler confidence. Built on the LangGraph architecture and integrated with multiple Large Language Models (LLMs), the system utilizes Natural Language Processing (NLP) to precisely understand user needs. It supports over 20 languages, providing authoritative information ranging from local culture to real-time post-disaster traffic updates and safe routing. As the first AI Agent in Taiwan capable of proactively calling multi-source real-time APIs across various government departments, it combines LBS (Location-Based Services) with a professionally maintained RAG authoritative knowledge base. This allows the system to push precise safety alerts and personalized itinerary recommendations to users. Through deep OMO (Online-Merge-Offline) integration, the service extends from digital platforms to major transportation hubs, visitor centers, and local businesses. It not only demonstrates the resilience of digital governance but also fully empowers the tourism industry to accelerate its recovery.

Smart City Development Project Solutions 1、EZaquaculture Company：Smart Unmanned Aquaculture Vessel 2、Opportunity Biotech：AquaTrust Fishery Traceability Platform 3、Intumit Inc.：AgenticAI Admin Portal 4、VMFi Inc. ：TransDisplay 5、AdvMeds：AI Health Agent

ITTS Smart Logistics Solution-AI Video Control Center, from the perspective of practitioners, uses a smart management system to help the logistics company master the three major information of people, vehicles and parcel. The main features are: APP-based mobile control, Smart phones can provide anytime & anywhere control capability  Dynamics Video + image real-time monitoring, real-time conditions of vehicles moving and stopping are clearly visible  Visualization of data reports, clear operational information such as fuel consumption rate and delivery rate at a glance  AI intelligent interpretation, real-time reminder for driving violation judgment, reduce the violation rate, and provide a safe driving environment The accumulation of AI machine learning can be extended to several aspects in the future:  For drivers-through driving behavior interpretation, the driver's condition can be found immediately to prevent dangerous driving; automatic routing suggestions to help novice drivers quickly get started and reach the level of mature delivery  The city management can share real-time road conditions images or video, reflect road level and post-disaster road conditions, and street management capabilities  Provide scientific and technological law enforcement capabilities to localities-image recording of license plate recognition can assist police units in investigating cases

In order to achieve the goal of intelligent transportation in Hualien and alleviate the crowds and traffic problems brought about by the opening of the entire Suhuakai line and the traffic problems in the city center, the Hualien County Government has developed a design that conforms to the local characteristics and constructs intersection numbers through the "Development and Construction Design of Intelligent Transportation System". Using smart technology to make traffic policies more accurate. Entrusted "Chunghwa Telecom Co., Ltd." to stage software and hardware in the "2018 Hualien Intelligent Traffic Integration Management System Construction Plan in Response to Su Hua Changing Vehicles", "2019 Hualien County Smart Traffic Management System Expansion Plan", The "109-Year Hualien County Smart Parking and Guidance System Construction Plan", "110-Year Hualien County Smart Road Network Management Integration and Traffic Corridor Improvement Plan" and other projects have been completed successively. There are five functions for overall optimization and refinement: "Cloud Smart Traffic Control", "Restructuring Time Signs", "Traffic Big Data Value-Added Application", "Signal History", and "Smart Parking"

The EUP Fleet Management System integrates ESG management, providing visualized reports and big data analysis to accelerate communication between the supply chain and transporters, ensuring effective ESG management and achieving carbon reduction goals. Through AI big data analysis, it automatically provides green ratings and compares carbon emissions with industry peers, enhancing market competitiveness and brand image. Additionally, cloud-based, digital, and automated management enables enterprises to easily monitor fleet emissions and develop carbon reduction strategies.

This solution integrates AI technologies with IoT sensing devices to support intelligent operations in public facilities and industrial environments. The AIoT monitoring and analytics platform collects real-time equipment and environmental data, enabling analysis, early warnings, and remote management. By transforming data into actionable insights, the solution enhances operational efficiency, system reliability, and data-driven decision-making for facility management.

Eup has developed a comprehensive video integration platform tailored for fire and emergency rescue operations. By connecting vehicle GPS, 360-degree cameras, body-worn cameras, and drone footage, command centers gain real-time, multi-angle situational awareness. This significantly enhances decision-making accuracy and frontline personnel safety—using technology to protect those at the very front line of emergency response. Unified Information Platform: Integrates ground-level and aerial perspectives to deliver complete emergency intelligence. Real-Time Command & Dispatch: Live video streaming ensures commanders stay fully informed of frontline conditions. Enhanced Responder Safety: Real-time monitoring of firefighter environments to predict risks and provide timely support. Cloud Video Backup: Secure cloud storage for rescue footage and operational records.

airaTrack is a comprehensive personnel tracking system that utilizes AI algorithms developed by our team to extract features from both the "face and figure." It generates unique biometric IDs with a recognition accuracy of up to 99%, all without the need for registering facial data, addressing privacy concerns. Capable of cross-camera searches and matching 10,000 faces per second, it significantly enhances the efficiency of traditional manual matching processes and increases search efficiency and accuracy by 97% enabling automatic path tracking of personnel in the field. The system also generates investigation reports for evidential preservation.

Through matchmaking of public and private forests, enterprises can acquire forest-related data through hosting mechanisms. This includes metrics such as survival rate, tree height, carbon sequestration, and corresponding SDGs (Sustainable Development Goals) indicators. Leveraging deep learning and image processing technology, CoCoTree transforms trees and forest landscapes into data, providing customers with highly accurate forest information. This includes metrics such as carbon emissions, tree growth status, and changes in the ecosystem.

This service can avoid children and elders being lost. Users merely have to bring the device with them, through the sensor installed at the service area, family members can immediately receive users’ instant position through exclusive website, LINE or App. 【Real-time Positioning】 The caregiver can dynamically query and know about the real-time location and the path data for each care receiver. 【Guarding Area】 The caregiver can set different areas as guarding areas, and they will be notified if any care receiver enters or leaves these areas.

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

There are increasing demand for self-service and remote-control devices.Besides safety reason, it is also easier for customers to purchase tickets and obtain travel information, plus the added benefits of time saving and convenience. MiTAC’s Smart ticketing solution for tourism was implemented at “Hạ Long Bay” in Vietnam. Passengers can use self-service devices, such as the Ticket Vending Machines, kiosks and POS to purchase tickets, place orders, arrange trips and inquire for additional information. The operators can also utilize automated devices and information system to reduce human resources investment, strengthen operational efficiency, and improve service quality. In addition, the operators can utilize the data collected for big data analysis for precision marketing in the future.