Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 57 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

ITS traffic data collection has solved the laborious and time-consuming task of manually calculating traffic flow in the past. It aims to achieve the goals of smoother road conditions and reduced accidents through intelligent traffic diagnosis. By utilizing intelligent transportation systems, the system automatically tracks vehicles, identifies vehicle types, predicts trajectories, and transforms the data into useful information. This assists in real-time interpretation and improvement of traffic engineering. This system is particularly crucial in Taiwan, where over 60% of traffic accidents occur at intersections. Through big data analysis, identifying issues and formulating solutions is possible, thereby lowering accident risks. This approach proves more effective than simple advocacy and alerts.

Taiwan SECOM “Smart City Safety Solution” including: 5G high-speed network transmission, road safety monitoring, real-time analysis of traffic flow and vehicle types, parking violation analysis, license plate recognition, traffic flow analysis, smart parking, air quality detection, personnel positioning and push Notification, e-paper information board and IoT integrated system platform. The platform's principal IOC monitoring and management, Open API interface, and know-how for dispatching services are integrated with multiple subsystems through the back-end management platform. When the system is abnormal, it can be quickly reflected and subsequent disposal. Significantly reduce personnel monitoring and management costs. It will also actively monitor the normal status of the equipment at usual time, when abnormal maintenance, always keep the system equipment running normally, improve the system equipment rate. Meanwhile the new way of operation of the smart city is establishing.

-) Prognostics and Health Management -) AIR & Expert Assist -) AIR Design Builder -) AIR Quality Check -) AIR APPs in Cloud

Intelligent Positioning System can remotely track the paths, remotely set the access authority, and provide the access alarm and SOS alarm based on configured location Bluetooth sensors. There are three applications: [Guardian Wristband] Authority can know whether home quarantine people are at home. Through the beacon wristband connects with receiver. If home quarantine people are leaving home, the system will send notification to the authority. [Indoor Navigation] Locate users’ position via Bluetooth and precede indoor navigation to let users know their position and find the way in building. This service is applicable to large areas such as airports, stations, department stores, etc. [Intelligence on People Seeking] With smart positioning wristband, users can instantly know current location of their children or parents via App. It could avoid the common problem of missing family.

Smart service robot Ayuda is the latest fourth-generation robot released by Syscom Computer. Ayuda provides more convenient service functions for corporate and government customers. Ayuda is 100% Made in Taiwan (MIT) and integrates robot components, mobile platforms, facial recognition, human detection, voice recognition, voice and video chat, self-learning map search and navigation, and much more. Aydua stands above the competition. Syscom continuously analyzes expert knowledge and experience from many industrial sectors including policing, retail sales, banks, hospitals, large-scale exhibition spaces and events, government, and the public sector. Through AI robot services, we assist people and provide customized intelligent services. Ayuda is also working aborad, at CIJ Corporation of Japan, and has appeared on NHK TV, Kanagawa TV, and Shijiu News. Product features 1. Customized hardware 2. Customized software 3. Ergonomic design that’s convenient for operation, allowing adults to easily operate 4. Primary functions include: indoor indexing navigation, facial recognition, voice chat, ticket printing, remote control, video conference, automatic charging, medical face mask detection, body temperature detection, product promotion, AI big data product recommendations, mobile payments, QR CODE scanning, slow signing and receiving medicine.

NETCenter is an integration and management application, which provides various management functions, like: fault, configuration, accounting, performance and security. All connections and network equipment are under control, you won’t disconnect any network connection, then figure out the problem. Our innovative features are: 1. No need to install a front-end application. No add-ons are need. Remotely manage via Web Browser. 2. Provides Auto-Discover and Topology and automatically generates an L2 Topology. 3. Supported Protocols: SNMP v2C/v3, Telnet, FTP, SMTP and ICMP. NETCenter manages all equipment that supports CLI (Command Line Interface). 4. Provides professional customized services to satisfy enterprise IT infrastructure management. Smooth and stable networks are affected by the rate of information exchange, also it’s an important symbol of an enterprise. Almost all enterprises use multiple vendor's equipment. In conclusion, NETCenter can reduce TCO and increase ROI.

3. High-end line: full system is 307 or 316 stainless steel chassis. Model No.: AH6676D (316) - Successful Case: Installed at the perimeter of Taipower Plant, an offshore area. - Sony Starvis™ sensor with 2MP, 5MP resolution. - Different angle lens are available. IR LED range is up to 40 meter.

EdgeLink-X is an AI-driven heterogeneous edge-network platform built to provide resilient, low-latency connectivity for intelligent transportation and railway environments. The system forms a multi-layer architecture that unifies field communications, sensing, video capture, and edge analytics into a reliable and adaptive communication framework. At the field level, IP110H and IP503H Lite IP radios deliver instant voice communication and group coordination for frontline personnel. Sensors and cameras are connected through the AG260 AIoT Gateway, while the AS710 Wi-Fi 7 indoor access point provides high-quality Wi-Fi coverage in stations, platforms, and passenger areas to enhance traveler connectivity. Long-range, time-synchronized backhaul is supported by the SP250 Series, ensuring stable, high-throughput wireless links across trackside and outdoor environments. At the core, the zMEC edge-computing platform performs real-time AI video analytics, abnormal-event detection, and rapid data distribution to minimize latency and support mission-critical responses. By integrating Wi-Fi, LTE, 5G, PTP wireless backhaul, and AIoT devices into a single cohesive system, EdgeLink-X enables applications such as slope monitoring, intersection intrusion detection, pantograph spark/wear monitoring, and onboard operational visibility—forming a robust foundation for next-generation safe and intelligent mobility.

Knowledge management solution receives another level! Integrating Generative AI, Search Engine, and NLP technologies, AI Search for KM produces precise and customized responses, offering users a better experience in knowledge search and QA services. We integrate Generative AI and intelligent Search Engine for knowledge management, assisting in the digital transformation of enterprises and enhancing productivity. Solving pain points encountered by technicians and aligning with user application needs.

Remote expert video collaboration solution uses AR smart glasses to transmit onsite situation to the remote technical experts with high-definition real-time video, and guide the on-site engineer to troubleshoot and repair the fault from the first-person view perspective and free their hands. This is not only improves maintenance efficiency, but also ensures safety. It also achieve the sharing and inheritance of expert resources and high cost of traveling on site. When encountering difficult situations, multiple technical experts can also be invited for consultation. Experts can provide real-time multi-party HD video guidance with the on-site engineer, whether on PC or smartphone, to jointly solve technical issues and reduce downtime losses.

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