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Taichung City Government

Taichung City Government

Taichung: Smart-Driven, Sustainability-Led
With a population of 2.86 million, Taichung is not only Taiwan's second-largest city but has also been recognized by CNN as "Taiwan's Most Livable City." Home to the world's highest density precision machinery cluster—known as the "Golden Valley"—Taichung has emerged as a critical powerhouse for the semiconductor and high-tech industries.
As a distinguished CDP "A-List" city for climate action, Taichung is aggressively driving a dual transformation in "Digital" and "Net-Zero" development. We actively leverage AI technology to optimize urban governance, demonstrating exceptional soft power through initiatives ranging from smart transportation to the internationally acclaimed "Taichung Pass" digital service. With the completion of world-class landmarks such as the Taichung International Convention and Exhibition Center and the Taichung Green Museumbrary, Taichung seamlessly integrates cutting-edge technology, cultural aesthetics, and low-carbon living. It is a premier smart, livable capital embracing innovation and connecting global opportunities.

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Traffic Jam Prediction System

Solution Description

Smart Transportation

This project uses big data analysis and machine learning technology to combine the data collected by the government's public data and transportation information platform in Taichung City to help the relevant units to make traffic control more quickly, arrange traffic management in advance and strengthen traffic monitoring to reduce traffic congestion through road congestion prediction service.

Solutions

TCPASS
Taichung City Government
Taichung City Government
322    0
Smart Governance
TCPASS
TCPASS app provides a comprehensive integration of municipal services, including mobile payments, "Maternity Taxi" bookings, vaccine appointments, online applications, event calendars, and various welfare updates. Members can use their Digital Citizen Card to access exclusive discounts at over 1,500 partner stores across Taichung and Nantou, including famous chain brands, local delicacies, and Top 10 Souvenir shops. TCPASS has become a highly acclaimed tool, making diverse digital services effortlessly accessible to all citizens.
TAX AI "ANYWHERE DOOR": A SEAMLESS ONE-STOP TAX SERVICE
Taichung City Government
Taichung City Government
98    0
Smart Governance
TAX AI "ANYWHERE DOOR": A SEAMLESS ONE-STOP TAX SERVICE
The Taichung Local Tax Bureau has launched the "Local Tax AI Anywhere Door," a 24/7 intelligent service platform powered by AI and Natural Language Processing (NLP). By integrating local, national, and cross-agency data, the system utilizes Deep Learning (BERT) and a specialized tax knowledge base to provide precise, multi-turn conversational consultations. The platform also features online applications, tax simulations, e-payments, and live text/video support, drastically reducing processing time and costs for citizens. To date, it has served over 440,000 cases with 99% accuracy and over 90% satisfaction, effectively lowering transportation-related carbon emissions and demonstrating the power of human-centric digital governance.
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