Empower your business across critical domains—operations, HR, legal, finance, customer service, recommendations, health education, and equipment management. By integrating Generative AI with advanced knowledge management, we transform how enterprises manage real-time monitoring, dynamic insights, intelligent Q&A, data visualization, text recognition, and content creation. Our solution reduces human error, eliminates redundant tasks, and streamlines complex processes—paving the way for true business process reengineering. Experience faster decisions, smarter workflows, and a future-ready enterprise.

The “MiAIOT x 5G Railway Safety Management System was developed based on MiTAC’s in house AIoT platform-“MiAIoT”, and will assist the digital transformation of Taiwan's rail industry in the future, including cloud-based train operating data exchange, real-time train warning system, AI equipment abnormality prediction, and feeding all these crucial information to a situation “war room”.

ITS traffic data collection has solved the laborious and time-consuming task of manually calculating traffic flow in the past. It aims to achieve the goals of smoother road conditions and reduced accidents through intelligent traffic diagnosis. By utilizing intelligent transportation systems, the system automatically tracks vehicles, identifies vehicle types, predicts trajectories, and transforms the data into useful information. This assists in real-time interpretation and improvement of traffic engineering. This system is particularly crucial in Taiwan, where over 60% of traffic accidents occur at intersections. Through big data analysis, identifying issues and formulating solutions is possible, thereby lowering accident risks. This approach proves more effective than simple advocacy and alerts.

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

1) Automatic Notification System 1. Consolidate the IOT info from various sensors, as well as history of user behaviors 2. Big Data Analytics & AI-enabled recommendation engine: Send delivery notice or abnormal alert 3. Push mobile APP message to User and Operator 2) Electronic Ordering System (Customized) 1. Planed delivery schedule service, user confirmed the delivery time, system automatically plans routing and deliveryman 2. Delivery schedule: Push individual mobile APP message to each deliveryman 3) Cylinder Management System (Customized) 1. Cylinder barcode APP scanning, Deliveryman scan the barcode and upload to cloud system 2. Automatic notification mechanism for expired cylinder 3. Data Analytics & Statistical Report 4) Safety Reporting System 1. LPG safety sensors: Including gas detector, Solenoid Valve, pressure switch and UVIR Flame Detector 2. IOT-BOX showoff Solenoid Valve and reporting 3. Push mobile APP message to User and Operator for emergency response 5) Cloud ERP System (Customized) 1. Modular management system: Accounting, Administrative, Financial, Procurement, Human Resource, inventory, Customer Service and sales management 2. Data collection, Analytics & Statistical Report

Agriculture is the main industry in Yunlin County. Nearly 1/3 of the population are workers in the primary industry. In addition, more than 60% of the population in the related industry chain is engaged in agriculture-related businesses. However, due to the outflow of young people from rural areas, an aging society, and global climate anomalies have made it difficult for agriculture to maintain stable yield and quality, and the international community has responded to the issue of carbon reduction. How to balance food security and environmental sustainability has become a major issue in the current agricultural transformation. Therefore, the Yunlin County Government promotes the agricultural creation service guidance team, discovers local DNA, combines traditional agriculture to carry out digital transformation of farms, effectively improves agricultural productivity, bridges the gap between labor shortage and unstable production, assists the agricultural industry in line with international carbon reduction trends and create low-carbon sustainable urban and rural happiness.The project won the 2023 Smart City Innovation Application Awards.

PALF is committed to developing eco-friendly textile products by using recyclable, zero-carbon emission agricultural waste "Pineapple Leaf" to establish the first localized sustainable yarn and fabric pilot production line in Taiwan. We promote the recycling of waste materials to create a more environmentally friendly, sustainable textile and fashion industry.

FarEasTone launched Taiwan’s first “5G Telemedicine” service, using 5G technology to build an instant and convenient telemedicine platform that brings medical resources to rural and outlying areas. The service has also been expanded for use in emergency rescue, Video Consultation, and long-term care applications. The platform is further integrated with the FarEasTone Health+ App, providing the public with easy access to daily health management, health/care consultations, medical appointments, and video consultations—all in one place.With the app in hand, your personal health management becomes easier than ever!

This solution, named "Mission Critical Network," is designed to provide enterprises, rescue teams, defense and security organizations, and more with intelligent applications utilizing 5G private networks, mobile satellite communication, drones, and other technologies. It addresses challenges such as remote inspections, equipment patrols, major disaster relief, and national security needs. With its rapid and efficient deployment capabilities and high mobility, the solution is capable of offering a stable, high-speed, and secure private network in situations where communication stability is severely compromised due to difficulties in reaching locations, numerous devices, extreme disasters, or tense regional conditions. This ensures the secure and reliable transmission of critical information.

Due to the terrain of Taiwan, how to save water resources become one of the main topics that has attracted the public’s attention. Through the following water facilities, the public could get real-time query of water information. In the future, water alarms will be provided for the public to prevent water disaster. At the same time, it also makes water resources management more intelligent, which can not only save resources but also effectively control them.

Located in Sanxing Township, Yilan County, the “Sloth Restaurant & Petting Farm,” covering approximately 1,000 ping, deployed the Omada business networking solution together with the VIGI intelligent surveillance system to achieve seamless Wi-Fi 7 coverage and centralized cloud management across the entire site. Through the Omada Central platform, administrators can monitor network status and surveillance footage in real time and remotely troubleshoot issues, significantly improving operational efficiency and maintenance management. VIGI cameras combine high-resolution imaging with AI-based detection technology to provide round-the-clock protection for both visitors and animals. This integrated solution delivers high stability, scalability, and ease of maintenance, establishing a new benchmark for smart touris.

"Hualien AI Agent: 24/7 Digital Travel Hub" is a smart solution specifically designed to enhance urban resilience and boost traveler confidence. Built on the LangGraph architecture and integrated with multiple Large Language Models (LLMs), the system utilizes Natural Language Processing (NLP) to precisely understand user needs. It supports over 20 languages, providing authoritative information ranging from local culture to real-time post-disaster traffic updates and safe routing. As the first AI Agent in Taiwan capable of proactively calling multi-source real-time APIs across various government departments, it combines LBS (Location-Based Services) with a professionally maintained RAG authoritative knowledge base. This allows the system to push precise safety alerts and personalized itinerary recommendations to users. Through deep OMO (Online-Merge-Offline) integration, the service extends from digital platforms to major transportation hubs, visitor centers, and local businesses. It not only demonstrates the resilience of digital governance but also fully empowers the tourism industry to accelerate its recovery.