Vitals ESP, developed by Vitals Information, is an enterprise knowledge collaboration platform designed for intuitive use and efficient knowledge management, facilitating cross-departmental information sharing and innovation. Powered by AI, it surpasses traditional keyword search limitations, supports natural language queries, and generates precise summaries. With Retrieval-Augmented Generation (RAG) technology, it minimizes hallucination risks in large language models (LLMs) while providing citations to ensure reliability. To meet enterprise knowledge control needs, it offers data source configuration and access control mechanisms, safeguarding sensitive information and restricting content generation within authorized scopes. Recognized with multiple Taiwan Excellence Awards and international certifications, Vitals ESP is trusted by businesses worldwide.

There are increasing demand for self-service and remote-control devices.Besides safety reason, it is also easier for customers to purchase tickets and obtain travel information, plus the added benefits of time saving and convenience. MiTAC’s Smart ticketing solution for tourism was implemented at “Hạ Long Bay” in Vietnam. Passengers can use self-service devices, such as the Ticket Vending Machines, kiosks and POS to purchase tickets, place orders, arrange trips and inquire for additional information. The operators can also utilize automated devices and information system to reduce human resources investment, strengthen operational efficiency, and improve service quality. In addition, the operators can utilize the data collected for big data analysis for precision marketing in the future.

Energy accounts for large portion of business cost, well 40~50% of it are rises from air conditioning. e-Formula offers an ideal solution for energy management through advance technology from Taiwan. We provide e-Form with big data 、AI and cloud technology, it's an energy dashboard for the client demonstrating current status of equipment and service, and a global energy consumption, improving power management equipment longevity and risk management for the managers. It safes energy from both directions by decreasing consumption and increasing efficiency.

ITS traffic data collection has solved the laborious and time-consuming task of manually calculating traffic flow in the past. It aims to achieve the goals of smoother road conditions and reduced accidents through intelligent traffic diagnosis. By utilizing intelligent transportation systems, the system automatically tracks vehicles, identifies vehicle types, predicts trajectories, and transforms the data into useful information. This assists in real-time interpretation and improvement of traffic engineering. This system is particularly crucial in Taiwan, where over 60% of traffic accidents occur at intersections. Through big data analysis, identifying issues and formulating solutions is possible, thereby lowering accident risks. This approach proves more effective than simple advocacy and alerts.

Criminal and street violence cases will affect and cause panic to citizens. In order to diminish street violence cases, reducing the time to solve these cases, protecting citizens’ lives and properties, and allow citizens to live without fear, the Kaohsiung City Police Department (KCPD) built the “3D Street Violence Early Warning, AI Intelligence Collection and Integration Platform” (hereinafter called “the Platform”). The platform utilizes the Internet of Things (IoT) to combine AI image recognition and sound sensing technologies for cross-domain big data analyses. KCPD established cross-platform data interfacing and integration, mainly through “data integration” and “network analyses” to collect with the municipal government’s transportation bureaus and social bureaus; and import existing data from the KCPD data platforms. The Platform will, through web service API, (a) retrieve data built by information systems, (b) conduct big data analysis, aggregate applicable intelligence data and present it in the form of dynamic information, (c) Integrate all information and display it as maps and topologies, improve case handling efficiency. According to KCPD employees’ query, they can adjust factor weights and relationships. Analyze the results based on rational mathematical models and professional case-handling concepts, so that intelligence analysis goes beyond the limitations of platform developers and allows criminal police to maximize their capabilities.

TCPASS app provides a comprehensive integration of municipal services, including mobile payments, "Maternity Taxi" bookings, vaccine appointments, online applications, event calendars, and various welfare updates. Members can use their Digital Citizen Card to access exclusive discounts at over 1,500 partner stores across Taichung and Nantou, including famous chain brands, local delicacies, and Top 10 Souvenir shops. TCPASS has become a highly acclaimed tool, making diverse digital services effortlessly accessible to all citizens.

eLAND specializes in intelligent data enriched with AI analysis, offering solutions through a Software as a Service (SaaS) model. Our product series are as listed below. Cloud Services, including OpView—the largest social listening platform offering business insights in Taiwan; PeopleView—describing the target market with AI while enhancing value of the customer database; and ECView, which monitors products in real-time across global e-commerce websites. For Intelligent Data Solutions, we tailor AI to diverse business needs. This includes AI Search for EC, the next-generation search engine and tagging system specifically designed for e-commerce, and AI Search for KM, which Integrates generative AI, search engine, and NLP technologies to deliver knowledge search and knowledge QA services. Within the Search Engine and NLP, our in-house technology excels in processing billions of unstructured data while maintaining exceptional efficiency, to fulfill customer's needs in digital era.

EdgeLink-X is an AI-driven heterogeneous edge-network platform built to provide resilient, low-latency connectivity for intelligent transportation and railway environments. The system forms a multi-layer architecture that unifies field communications, sensing, video capture, and edge analytics into a reliable and adaptive communication framework. At the field level, IP110H and IP503H Lite IP radios deliver instant voice communication and group coordination for frontline personnel. Sensors and cameras are connected through the AG260 AIoT Gateway, while the AS710 Wi-Fi 7 indoor access point provides high-quality Wi-Fi coverage in stations, platforms, and passenger areas to enhance traveler connectivity. Long-range, time-synchronized backhaul is supported by the SP250 Series, ensuring stable, high-throughput wireless links across trackside and outdoor environments. At the core, the zMEC edge-computing platform performs real-time AI video analytics, abnormal-event detection, and rapid data distribution to minimize latency and support mission-critical responses. By integrating Wi-Fi, LTE, 5G, PTP wireless backhaul, and AIoT devices into a single cohesive system, EdgeLink-X enables applications such as slope monitoring, intersection intrusion detection, pantograph spark/wear monitoring, and onboard operational visibility—forming a robust foundation for next-generation safe and intelligent mobility.

The Sustainability Performance Management Platform assists enterprises in extending their management perspective from direct emissions to the entire value chain, ensuring the precise implementation of supplier sustainability performance management. The system features a comprehensive digital survey and data management platform, covering everything from questionnaire design, distribution, and response collection to multi-level approval and statistical analysis, enabling companies to integrate supply chain data with maximum efficiency. With flexible template design and year-over-year comparison tools, enterprises can track trends in key issues in real-time. The system supports diverse data entry methods and automated chart generation, while also offering seamless integration with sustainability reporting systems to enable automatic data updates. By leveraging this digital system, companies can establish a highly traceable data management process and significantly strengthen supply chain resilience. Core System Features: 1. Supplier and Stakeholder Performance Assessment: Digitally collect and audit various ESG indicators. 2. Automated Statistical Analysis and Comparison: Generate real-time visual reports to track annual performance trends. 3. Data Integration and Report Linking: Streamline data aggregation to accelerate the production of sustainability reports.

The innovative parking operations solution integrates AI-based Automatic Number Plate Recognition (ANPR), sensing devices, IoT infrastructure, and a cloud management platform. By streamlining parking management, reducing manual intervention, and providing actionable insights through real-time data, this solution helps parking operators maximize space utilization and enhance customer satisfaction with a transparent, data-driven, brilliant parking service. The system provides real-time visibility into vehicle entry and exit, space occupancy, and on-site traffic flow. It supports ticketless access and license plate–based payment. It also offers real-time parking guidance and multiple payment options. These features reduce labour costs and enhance the user parking experience. A centralized management platform and operational data analytics give operators insights into traffic patterns, space turnover, and revenue performance. This enables informed decisions on pricing strategies and space allocation. As a result, operators can achieve efficient, sustainable smart parking operations.

Located in Sanxing Township, Yilan County, the “Sloth Restaurant & Petting Farm,” covering approximately 1,000 ping, deployed the Omada business networking solution together with the VIGI intelligent surveillance system to achieve seamless Wi-Fi 7 coverage and centralized cloud management across the entire site. Through the Omada Central platform, administrators can monitor network status and surveillance footage in real time and remotely troubleshoot issues, significantly improving operational efficiency and maintenance management. VIGI cameras combine high-resolution imaging with AI-based detection technology to provide round-the-clock protection for both visitors and animals. This integrated solution delivers high stability, scalability, and ease of maintenance, establishing a new benchmark for smart touris.

"EUP Fleet Management System" can easily manage the core needs of vehicle dynamics, task progress, emergency response, and utilize AI to analyze driving behavior, fuel consumption, and effectively control costs. In addition, EUP provides comprehensive safety driving checks, tracks driver driving habits and physiological monitoring, significantly improving driving safety, and assisting companies in building a safe, efficient, and low-carbon transportation fleet.