Remote expert video collaboration solution uses AR smart glasses to transmit onsite situation to the remote technical experts with high-definition real-time video, and guide the on-site engineer to troubleshoot and repair the fault from the first-person view perspective and free their hands. This is not only improves maintenance efficiency, but also ensures safety. It also achieve the sharing and inheritance of expert resources and high cost of traveling on site. When encountering difficult situations, multiple technical experts can also be invited for consultation. Experts can provide real-time multi-party HD video guidance with the on-site engineer, whether on PC or smartphone, to jointly solve technical issues and reduce downtime losses.

There are increasing demand for self-service and remote-control devices.Besides safety reason, it is also easier for customers to purchase tickets and obtain travel information, plus the added benefits of time saving and convenience. MiTAC’s Smart ticketing solution for tourism was implemented at “Hạ Long Bay” in Vietnam. Passengers can use self-service devices, such as the Ticket Vending Machines, kiosks and POS to purchase tickets, place orders, arrange trips and inquire for additional information. The operators can also utilize automated devices and information system to reduce human resources investment, strengthen operational efficiency, and improve service quality. In addition, the operators can utilize the data collected for big data analysis for precision marketing in the future.

eLAND specializes in intelligent data enriched with AI analysis, offering solutions through a Software as a Service (SaaS) model. Our product series are as listed below. Cloud Services, including OpView—the largest social listening platform offering business insights in Taiwan; PeopleView—describing the target market with AI while enhancing value of the customer database; and ECView, which monitors products in real-time across global e-commerce websites. For Intelligent Data Solutions, we tailor AI to diverse business needs. This includes AI Search for EC, the next-generation search engine and tagging system specifically designed for e-commerce, and AI Search for KM, which Integrates generative AI, search engine, and NLP technologies to deliver knowledge search and knowledge QA services. Within the Search Engine and NLP, our in-house technology excels in processing billions of unstructured data while maintaining exceptional efficiency, to fulfill customer's needs in digital era.

Knowledge management solution receives another level! Integrating Generative AI, Search Engine, and NLP technologies, AI Search for KM produces precise and customized responses, offering users a better experience in knowledge search and QA services. We integrate Generative AI and intelligent Search Engine for knowledge management, assisting in the digital transformation of enterprises and enhancing productivity. Solving pain points encountered by technicians and aligning with user application needs.

EdgeLink-X is an AI-driven heterogeneous edge-network platform built to provide resilient, low-latency connectivity for intelligent transportation and railway environments. The system forms a multi-layer architecture that unifies field communications, sensing, video capture, and edge analytics into a reliable and adaptive communication framework. At the field level, IP110H and IP503H Lite IP radios deliver instant voice communication and group coordination for frontline personnel. Sensors and cameras are connected through the AG260 AIoT Gateway, while the AS710 Wi-Fi 7 indoor access point provides high-quality Wi-Fi coverage in stations, platforms, and passenger areas to enhance traveler connectivity. Long-range, time-synchronized backhaul is supported by the SP250 Series, ensuring stable, high-throughput wireless links across trackside and outdoor environments. At the core, the zMEC edge-computing platform performs real-time AI video analytics, abnormal-event detection, and rapid data distribution to minimize latency and support mission-critical responses. By integrating Wi-Fi, LTE, 5G, PTP wireless backhaul, and AIoT devices into a single cohesive system, EdgeLink-X enables applications such as slope monitoring, intersection intrusion detection, pantograph spark/wear monitoring, and onboard operational visibility—forming a robust foundation for next-generation safe and intelligent mobility.

Integrating RPA, Generative AI, Machine Learning, and Process Management technologies, we provide manufacturing solutions to address supply chain communication, timely business delivery responses, on-site scheduling optimization, order insertion issues, new employee training, and corporate administrative problem-solving.

【Smart Medical - Smart Cloud Rescue System】:Online pathology data helps emergency ambulance services and professional care in hospitals , it also break through geographical restrictions and share medical resources.

This service can avoid children and elders being lost. Users merely have to bring the device with them, through the sensor installed at the service area, family members can immediately receive users’ instant position through exclusive website, LINE or App. 【Real-time Positioning】 The caregiver can dynamically query and know about the real-time location and the path data for each care receiver. 【Guarding Area】 The caregiver can set different areas as guarding areas, and they will be notified if any care receiver enters or leaves these areas.

MiTAC has leverage the RFID technology and integrated with related solutionsto modify the warehousing and production management system. MiTAC's RFID Smart Manufacturing Solution has been applied in various industry, such as IPC, LED, Semiconductor, and textile industry. MiTAC has provided complete RFID application solutions these years from the inventory to production management system. We sees RFID as a game changer. Besides the RFID technology, the integrated application system is also important. MiTAC also develope the application systems. For each different scenario. We’ve developed a different system to work out a more complete RFID solution. We've also used supervised learning AI modules to develop MiTAC’s MiAION SeeR, a failure detection solution. MiTAC's strong software development ability is the biggest advantage.

Integrate “Terrestrial - Autonomous Mobile Robot Dock Transportation”, “Maritime - IoT Oil Pollution Detection and Unmanned Surface Vehicle Sea Surface Cleaning” and “Aerial – Drones to The Rescue”, which are the services of 5G smart port application, to accelerate the development of smart port automation. On top of that, by importing VR innovative tourism application, leading visitors to experience harbor operations and the beauty of the harbor. This project is supported by “Department of Technology and Information for Transportation” of MOTC and “Taiwan International Ports Corporation”.

【Taipei Main Station Navigator APP】 Taipei Main Station covers four major railway systems: Taiwan Railway, Taiwan High Speed Rail, Taipei Metro and Taoyuan Metro. The complexity of the internal route has led Taipei Main Station to be dubbed the largest underground maze in Taiwan. Not only are outsiders prone to getting lost, but Taipeiers are not even aware of it. We launched Taipei Navi App to private the function of Indoor navigation, tasty food and shopping, intelligent parking, and push notification. It's easy for people to know where they are and find their destination 【Taipei Songshan Airport】 The Airport Terminal Building is 61,000 square meters. Managers take time to confirm position and execution status when assigning tasks and events. With this Staff Positioning and Dispatching System, managers can assign work. Employees see the location and content and can report the status of completion on the system. The manager can check whether the employee actually arrived at the given location.

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications