This solution addresses challenges faced by city governments, including high volumes of citizen inquiries, fragmented information across departments, and limited manpower. SynaiQ deploys an AI-powered digital human service system that integrates voice interaction, knowledge management, and backend administrative systems. The platform delivers 24/7 real-time, consistent, and accurate responses, supports multilingual services, and can be customized for different departments. The solution significantly reduces frontline workload while enhancing service efficiency, governance effectiveness, and citizen satisfaction.

ITS traffic data collection has solved the laborious and time-consuming task of manually calculating traffic flow in the past. It aims to achieve the goals of smoother road conditions and reduced accidents through intelligent traffic diagnosis. By utilizing intelligent transportation systems, the system automatically tracks vehicles, identifies vehicle types, predicts trajectories, and transforms the data into useful information. This assists in real-time interpretation and improvement of traffic engineering. This system is particularly crucial in Taiwan, where over 60% of traffic accidents occur at intersections. Through big data analysis, identifying issues and formulating solutions is possible, thereby lowering accident risks. This approach proves more effective than simple advocacy and alerts.

Agriculture is the main industry in Yunlin County. Nearly 1/3 of the population are workers in the primary industry. In addition, more than 60% of the population in the related industry chain is engaged in agriculture-related businesses. However, due to the outflow of young people from rural areas, an aging society, and global climate anomalies have made it difficult for agriculture to maintain stable yield and quality, and the international community has responded to the issue of carbon reduction. How to balance food security and environmental sustainability has become a major issue in the current agricultural transformation. Therefore, the Yunlin County Government promotes the agricultural creation service guidance team, discovers local DNA, combines traditional agriculture to carry out digital transformation of farms, effectively improves agricultural productivity, bridges the gap between labor shortage and unstable production, assists the agricultural industry in line with international carbon reduction trends and create low-carbon sustainable urban and rural happiness.The project won the 2023 Smart City Innovation Application Awards.

NETCenter is an integration and management application, which provides various management functions, like: fault, configuration, accounting, performance and security. All connections and network equipment are under control, you won’t disconnect any network connection, then figure out the problem. Our innovative features are: 1. No need to install a front-end application. No add-ons are need. Remotely manage via Web Browser. 2. Provides Auto-Discover and Topology and automatically generates an L2 Topology. 3. Supported Protocols: SNMP v2C/v3, Telnet, FTP, SMTP and ICMP. NETCenter manages all equipment that supports CLI (Command Line Interface). 4. Provides professional customized services to satisfy enterprise IT infrastructure management. Smooth and stable networks are affected by the rate of information exchange, also it’s an important symbol of an enterprise. Almost all enterprises use multiple vendor's equipment. In conclusion, NETCenter can reduce TCO and increase ROI.

Traffic approach warning system is the combination of smart detectors and LED warning signs. The intersection is divided into detection lanes and warning lanes. Smart detectors are installed on the detection lanes. When a vehicle enters the detection area, the signal is transmitted to activate the LED signs on the warning lane to warn drivers to slow down in advance.

OpView is the largest Social Listening platform in Taiwan, offering a comprehensive data analysis tool that enables real-time public opinion monitoring. Leveraging cutting-edge AI-powered Semantic Analysis and Search Engine technologies, OpView delves into a vast pool of 10 billion Chinese characters collected daily to extract meaningful social insights. Our platform excels at capturing trends and community dynamics, delivering enterprises with valuable information to stay ahead of the curve.

Over the past decade since its launch, the JW Eco-Technology brand system has executed over 1,000 projects worldwide, earning unanimous global acclaim. It delivers tailored solutions for unique environmental challenges, including pollution, urban ailments, flooding, water scarcity, water contamination, air pollution, urban heat islands, and sustainability issues—all core domains of JW Eco-Technology. From 2015 to 2025 (COP21-COP30), it was invited annually to UN Climate Conferences for 10 consecutive years, recognized as "key technology for improving global warming." Notably, in 2022, the UNFCCC Global Stocktake uniquely announced on its website: "JW Eco-Technology as a holistic solution for climate adaptation and mitigation." In 2023, it clinched the UN LivCom Awards for SDGs—the first and sole global winner. Proven by over 1,000 global cases, interdisciplinary research, and awards in hydrology, civil engineering, green energy, climate, environment, atmosphere, biology, microbiology, physics, chemistry, etc., JW Eco-Technology's "JW Eco-Smart Sponge City" stands as humanity's optimal solution to climate change.

Empower your business across critical domains—operations, HR, legal, finance, customer service, recommendations, health education, and equipment management. By integrating Generative AI with advanced knowledge management, we transform how enterprises manage real-time monitoring, dynamic insights, intelligent Q&A, data visualization, text recognition, and content creation. Our solution reduces human error, eliminates redundant tasks, and streamlines complex processes—paving the way for true business process reengineering. Experience faster decisions, smarter workflows, and a future-ready enterprise.

The “MiAIOT x 5G Railway Safety Management System was developed based on MiTAC’s in house AIoT platform-“MiAIoT”, and will assist the digital transformation of Taiwan's rail industry in the future, including cloud-based train operating data exchange, real-time train warning system, AI equipment abnormality prediction, and feeding all these crucial information to a situation “war room”.

TCPASS app provides a comprehensive integration of municipal services, including mobile payments, "Maternity Taxi" bookings, vaccine appointments, online applications, event calendars, and various welfare updates. Members can use their Digital Citizen Card to access exclusive discounts at over 1,500 partner stores across Taichung and Nantou, including famous chain brands, local delicacies, and Top 10 Souvenir shops. TCPASS has become a highly acclaimed tool, making diverse digital services effortlessly accessible to all citizens.

Across urban and industrial environments, public facilities, critical assets, and infrastructure systems are often highly complex and geographically dispersed. Even minor abnormalities, if not identified and addressed in time, can lead to safety risks and operational disruptions. The Smart Mobile Inspection System is designed to address these challenges, enabling governments and enterprises to establish forward-looking digital inspection and maintenance management capabilities. The system integrates mobile devices, sensor data, and visual information, leveraging real-time AI analysis and anomaly detection to transform potential risks into predictable, traceable, and actionable management tasks. From anomaly alerts and intelligent task assignment to on-site reporting and final verification, the platform seamlessly connects every stage of the inspection workflow, delivering a fully digital, end-to-end inspection and maintenance management solution.

In response to the rapid transition into a super-aged society, Nantou County faces significant challenges due to its vast geographic area and the uneven and insufficient distribution of medical resources. Many elderly residents and persons with disabilities experience difficulties in accessing prescription medications. In 2025, Nantou County launched the nation’s first “Home Medication Delivery Service System.” This innovative service allows elderly residents or their family members to apply and make appointments online. Licensed pharmacists then deliver medications directly to the patient’s home free of charge. By integrating technology with compassionate care, the program promotes medication equity and enhances medication safety for vulnerable populations. It also reduces the caregiving burden caused by long travel distances and limited transportation options. Through this initiative, Nantou County is committed to building an age-friendly city that ensures accessible, safe, and dignified healthcare services for all residents.