Smart service robot Ayuda is the latest fourth-generation robot released by Syscom Computer. Ayuda provides more convenient service functions for corporate and government customers. Ayuda is 100% Made in Taiwan (MIT) and integrates robot components, mobile platforms, facial recognition, human detection, voice recognition, voice and video chat, self-learning map search and navigation, and much more. Aydua stands above the competition. Syscom continuously analyzes expert knowledge and experience from many industrial sectors including policing, retail sales, banks, hospitals, large-scale exhibition spaces and events, government, and the public sector. Through AI robot services, we assist people and provide customized intelligent services. Ayuda is also working aborad, at CIJ Corporation of Japan, and has appeared on NHK TV, Kanagawa TV, and Shijiu News. Product features 1. Customized hardware 2. Customized software 3. Ergonomic design that’s convenient for operation, allowing adults to easily operate 4. Primary functions include: indoor indexing navigation, facial recognition, voice chat, ticket printing, remote control, video conference, automatic charging, medical face mask detection, body temperature detection, product promotion, AI big data product recommendations, mobile payments, QR CODE scanning, slow signing and receiving medicine.

- Zero-Code AI Security Enable enterprise-grade protection via an OpenAI-compatible API—no code changes required. Instantly defend against Prompt Injection and PII leakage. - Flexible Enterprise Guardrails Supports Inline and Shadow modes with Prompt & Response Guardrails to detect and block risky interactions in real time. - Scalable AI Governance Built for scale with auto-scaling, multi-tenant management, and seamless SIEM/SOC integration via Alert APIs.

"Hualien AI Agent: 24/7 Digital Travel Hub" is a smart solution specifically designed to enhance urban resilience and boost traveler confidence. Built on the LangGraph architecture and integrated with multiple Large Language Models (LLMs), the system utilizes Natural Language Processing (NLP) to precisely understand user needs. It supports over 20 languages, providing authoritative information ranging from local culture to real-time post-disaster traffic updates and safe routing. As the first AI Agent in Taiwan capable of proactively calling multi-source real-time APIs across various government departments, it combines LBS (Location-Based Services) with a professionally maintained RAG authoritative knowledge base. This allows the system to push precise safety alerts and personalized itinerary recommendations to users. Through deep OMO (Online-Merge-Offline) integration, the service extends from digital platforms to major transportation hubs, visitor centers, and local businesses. It not only demonstrates the resilience of digital governance but also fully empowers the tourism industry to accelerate its recovery.

Digi-Green Compass – Linking Tech to a New Future Showcasing Taiwan’s Green Resilience Through Technological Leadership Centered on the core pillars of AI, DIGITAL and GREEN , Digi-Green Compass brings transformative capabilities of enterprises, cities, and industries to forge a comprehensive green ecosystem spanning Energy, Mobility, Governance, and Green Supply Chain. Through benchmark leadership and technical demonstrations, this pavilion illustrate the feasibility and scalability of the net-zero transition. Here, technology serves as a shared language for industrial decarbonization, urban optimization, and supply chain synergy, leveraging technical strength to advance together toward a net-zero future.

Powered by AI, this platform provides businesses with compliance management, risk intelligence analysis, and data-driven sustainable supply chain resilience, enabling them to effectively manage their supply chains.

Smart Network Management Software (NMS) – Cyber Monitor ● Provide the management ● Based on SNMP, it provides a single and friendly web interface for network admin clearly and easily to grasp the network situation. ● Automatically detect and manage network devices to monitor network performance. ● For network abnormalities and failures, automatically forward alarm reminders and dependency analysis to network admin in order to solve problems. ● Network devices are automatically discovered and managed, and the device list can serve as a baseline for inventory taking. ● Analyze network traffic to improve the visibility and management of network operation. ● Provide network security management under the SNMP architecture to avoid external malicious attacks and internal misuse. ● Flexibly define groups to improve the effectiveness of network management. ● Highly flexible and scalable, it can be customized according to the company's attributes and needs, therefore, strengthen the efficiency of network management.

In order to achieve the goal of intelligent transportation in Hualien and alleviate the crowds and traffic problems brought about by the opening of the entire Suhuakai line and the traffic problems in the city center, the Hualien County Government has developed a design that conforms to the local characteristics and constructs intersection numbers through the "Development and Construction Design of Intelligent Transportation System". Using smart technology to make traffic policies more accurate. Entrusted "Chunghwa Telecom Co., Ltd." to stage software and hardware in the "2018 Hualien Intelligent Traffic Integration Management System Construction Plan in Response to Su Hua Changing Vehicles", "2019 Hualien County Smart Traffic Management System Expansion Plan", The "109-Year Hualien County Smart Parking and Guidance System Construction Plan", "110-Year Hualien County Smart Road Network Management Integration and Traffic Corridor Improvement Plan" and other projects have been completed successively. There are five functions for overall optimization and refinement: "Cloud Smart Traffic Control", "Restructuring Time Signs", "Traffic Big Data Value-Added Application", "Signal History", and "Smart Parking"

The Intelligent Building Management System (iBMS) is a large-scale and flexible industrial control platform. By integrating Internet of Things (IoT), Artificial Intelligence (AI), Building Information Modeling (BIM), Intelligent Video Surveillance (IVS), and Building Automation (BA) systems, iBMS enables Digital Twin technology to manage and operate building mechanical and electrical systems in a visualized manner. The five major systems it oversees include electrical systems, HVAC, fire protection, plumbing, and low-voltage systems. This system meets the goals of ensuring health, comfort, and safety, while also achieving energy savings and intelligent automation. Additionally, iBMS also can integrate with other control systems to manage relevant operations in different application domains, such as: iDCIM systems for data centers, Operations management systems for smart factories iBMS is widely applied in: Smart building, Data Centers, Hospitals, Commercial buildings, High-tech manufacturing plants, Smart campuses/parks

DeltaGrid® low-carbon emission energy solution focuses on the four major perspectives of energy creation, energy storage, energy control, and energy saving. It integrates solar energy, energy storage, EV chargers, energy management, as well as energy saving software and hardware products to provide a practical transformation solution that helps strengthen grid resilience, optimize energy dispatching, enhance renewable energy utilization, and achieve cost and energy saving, carbon emission reduction, and net zero sustainability goals. The solution is for four major areas, including power plants, industrial and commercial factories, electric vehicle charging stations, and community residences, so that renewable energy can be stably connected to the grid, stabilize the electricity consumption of industrial and commercial factories, and improve the operating efficiency of charging stations.

In order to save the use of natural resources, implement resource recycling and reuse, reduce processing costs and reduce environmental load. We use the recycling processing technology to transfer the remaining cutting materials of the ALC body, as well as industrial by-products and domestic waste resources (waste glass) back to the ALC raw material for use. Actual testing of the product shows that the reuse technology is feasible, the quality is stable, and the efficiency of waste reduction and carbon reduction is high. Now It has obtained the environmental protection label from the Ministry of Environment and the green building materials label from the Ministry of Interior.

For Healthcare (Clarify Care Guide): Provides "Ubiquitous Support." acting as a 24/7 digital triage across Web, App, and Messaging platforms. It handles routine inquiries and symptom assessment, extending your medical team's reach. Our Goal: Let AI handle the repetitive complexity, so your professionals can focus on critical quality and patient care.

ITTS Smart Logistics Solution-AI Video Control Center, from the perspective of practitioners, uses a smart management system to help the logistics company master the three major information of people, vehicles and parcel. The main features are: APP-based mobile control, Smart phones can provide anytime & anywhere control capability  Dynamics Video + image real-time monitoring, real-time conditions of vehicles moving and stopping are clearly visible  Visualization of data reports, clear operational information such as fuel consumption rate and delivery rate at a glance  AI intelligent interpretation, real-time reminder for driving violation judgment, reduce the violation rate, and provide a safe driving environment The accumulation of AI machine learning can be extended to several aspects in the future:  For drivers-through driving behavior interpretation, the driver's condition can be found immediately to prevent dangerous driving; automatic routing suggestions to help novice drivers quickly get started and reach the level of mature delivery  The city management can share real-time road conditions images or video, reflect road level and post-disaster road conditions, and street management capabilities  Provide scientific and technological law enforcement capabilities to localities-image recording of license plate recognition can assist police units in investigating cases