Smart service robot Ayuda is the latest fourth-generation robot released by Syscom Computer. Ayuda provides more convenient service functions for corporate and government customers. Ayuda is 100% Made in Taiwan (MIT) and integrates robot components, mobile platforms, facial recognition, human detection, voice recognition, voice and video chat, self-learning map search and navigation, and much more. Aydua stands above the competition. Syscom continuously analyzes expert knowledge and experience from many industrial sectors including policing, retail sales, banks, hospitals, large-scale exhibition spaces and events, government, and the public sector. Through AI robot services, we assist people and provide customized intelligent services. Ayuda is also working aborad, at CIJ Corporation of Japan, and has appeared on NHK TV, Kanagawa TV, and Shijiu News. Product features 1. Customized hardware 2. Customized software 3. Ergonomic design that’s convenient for operation, allowing adults to easily operate 4. Primary functions include: indoor indexing navigation, facial recognition, voice chat, ticket printing, remote control, video conference, automatic charging, medical face mask detection, body temperature detection, product promotion, AI big data product recommendations, mobile payments, QR CODE scanning, slow signing and receiving medicine.

Knowledge management solution receives another level! Integrating Generative AI, Search Engine, and NLP technologies, AI Search for KM produces precise and customized responses, offering users a better experience in knowledge search and QA services. We integrate Generative AI and intelligent Search Engine for knowledge management, assisting in the digital transformation of enterprises and enhancing productivity. Solving pain points encountered by technicians and aligning with user application needs.

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

This project is deployed in a large-scale fish farming area in southern Taiwan, where ponds are widely distributed and geographically fragmented, creating challenges for long-distance network connectivity and real-time surveillance. The solution utilizes fiber optic links as the backbone to ensure stable long-range transmission across the site. EAP610-Outdoor wireless access points are deployed to extend network coverage through a mesh architecture, effectively reducing the need for repetitive cabling. For surveillance, the system integrates an NVR4032H with InSight S345 and InSight S345ZI bullet cameras, delivering stable and reliable video transmission. Combined with PoE switches, this solution establishes a flexible, efficient, and reliable network and intelligent surveillance infrastructure tailored for aquaculture management.

The Sustainability Performance Management Platform assists enterprises in extending their management perspective from direct emissions to the entire value chain, ensuring the precise implementation of supplier sustainability performance management. The system features a comprehensive digital survey and data management platform, covering everything from questionnaire design, distribution, and response collection to multi-level approval and statistical analysis, enabling companies to integrate supply chain data with maximum efficiency. With flexible template design and year-over-year comparison tools, enterprises can track trends in key issues in real-time. The system supports diverse data entry methods and automated chart generation, while also offering seamless integration with sustainability reporting systems to enable automatic data updates. By leveraging this digital system, companies can establish a highly traceable data management process and significantly strengthen supply chain resilience. Core System Features: 1. Supplier and Stakeholder Performance Assessment: Digitally collect and audit various ESG indicators. 2. Automated Statistical Analysis and Comparison: Generate real-time visual reports to track annual performance trends. 3. Data Integration and Report Linking: Streamline data aggregation to accelerate the production of sustainability reports.

This service focuses on energy development and subsurface structural research, providing comprehensive engineering planning from site assessment and well placement design to drilling execution and final well reporting. Through systematic preliminary analysis and engineering design, we assist clients in obtaining valuable subsurface data while ensuring construction safety, serving as a critical basis for subsequent development or evaluation. The service scope includes drilling path design, construction condition assessment, drilling process planning, and risk management, effectively reducing construction uncertainties and enhancing both operational efficiency and data reliability.

In order to achieve the goal of intelligent transportation in Hualien and alleviate the crowds and traffic problems brought about by the opening of the entire Suhuakai line and the traffic problems in the city center, the Hualien County Government has developed a design that conforms to the local characteristics and constructs intersection numbers through the "Development and Construction Design of Intelligent Transportation System". Using smart technology to make traffic policies more accurate. Entrusted "Chunghwa Telecom Co., Ltd." to stage software and hardware in the "2018 Hualien Intelligent Traffic Integration Management System Construction Plan in Response to Su Hua Changing Vehicles", "2019 Hualien County Smart Traffic Management System Expansion Plan", The "109-Year Hualien County Smart Parking and Guidance System Construction Plan", "110-Year Hualien County Smart Road Network Management Integration and Traffic Corridor Improvement Plan" and other projects have been completed successively. There are five functions for overall optimization and refinement: "Cloud Smart Traffic Control", "Restructuring Time Signs", "Traffic Big Data Value-Added Application", "Signal History", and "Smart Parking"

Z-COM has invested in heterogeneous network integration R&D for years. Through partnership with global leading Telco operators, we’ve accumulated abundant experience in telecom system integration with Wi-Fi- extended broadband network, to offload traffic from 3G/4G mobile networks as well as providing mobile network coverage with less cost. Over the years, Z-COM’s carrier grade solutions are used to deploy massive scale of Wi-Fi hotspots and various applications for smart city. The new Z-COM carrier-grade wireless network solution introduces Software Defined Network (SDN) architecture, with Edge Computing concepts for Artificial Intelligence of Things (AIoT) applications. The solution offers higher wireless bandwidth, separates control and data plane for edge computing, that provides customized products equipments and software with compatibility, stability, scalability, and security for mobile network operators. Z-COM solutions offer best cost/performance value, with rapid deployment and easy management tools that help telecom operators reduce capital investments and operating expenses, accelerate cost recovery and increase profits.

During WirForce 2024, the largest LAN Party in Asia, the Omada business networking solution provided full network support for 1,400 BYOC players. Over four days, the network handled more than 6,000 wired devices and 800 wireless devices, with total data traffic exceeding 1,800TB, demonstrating exceptional performance and reliability. Through the Omada centralized cloud management platform, network administrators were able to monitor network status in real time, rapidly identify issues, and maintain high-speed, stable connectivity throughout the event. Key components included EAP773 Wi-Fi 7 access points, delivering BE11000 ultra-high-speed connections and seamless roaming, along with high-performance L2/L3 switches supporting 10G throughput and PoE power to ensure stable data transmission under extreme traffic loads. An OC300 hardware controller enabled real-time monitoring and flexible network management. By successfully addressing the challenges of ultra-high density and massive traffic demand, Omada and WirForce jointly delivered a premium esports networking experience.

A large number of commercial data are collected through object sensing technology, and the cloud-based visual interface and telecommunication operation surface data are used to assist enterprises to remotely manage the electricity consumption of buildings, manufacturers, business locations, and various branches in real time.

A-MTK provides IP cam management tool named “IP Wizard III”for customers to manage a large number of IP cams quickly and easily. A-MTK provides following management functions: 1. Check the status and remaining capacity of the mSD card in the camera. 2. one-click to bring back various parameters of the camera: to facilitate backup and transfer to a new camera 3. Batch change IP cam image parameters, such as image compression, number of sheets, bitrate, etc. 4. batch change IP cam password: to facilitate regular password changes to meet information protection needs 5. A-MTK Camera can actively report log records, and at the same time provide CGI for the platform to capture log reports, and can be batch capture.

1. Integrating data of water quality and water consumption, the online system will automatically conduct continuous data monitoring, and can be applied for both clean water and sewage water measurement. 2. Real-time monitoring: Seize real-time water information to maintain the stability of water quality and instantly react when abnormal condition is detected, dramatically increasing management efficiency. 3. Smart Dosing Scenario: Integrating automatic dosing equipments with upper and lower alarm settings to ensure dynamic stability of water quality and decrease labor cost. 4. Data Analysis: Apply schedule planning to build up the trend of historical changes and to develop the situation management model. 5. Compliance with the regulations: Complete the full-time management mode, in compliance with the regulations of the competent authority and environmental protection standards. 6. The water quality sensor (specific model) is automatically cleaned without additional consumables and can be cleaned frequently.