Handling abnormal complaints requires extensive experience and expertise. However, the resignation or retirement of senior employees often leads to knowledge loss, impacting organizational efficiency and competitiveness. Through vector models, Morale AI transforms unstructured data (such as emails, PDFs, and Word documents) into structured data and integrates it into databases, enhancing data usability. Multi-modal models combine diverse data types, including text and images, to systematically record and preserve experience. By leveraging Retrieval-Augmented Generation (RAG) technology and similarity search, the model can accurately categorize issues, identify the root causes, and recommend relevant cases, significantly reducing manual processing time and error rates. This systematic approach not only enhances response efficiency and enables real-time analysis and resolution of customer issues but also reduces repetitive work for employees, improving overall productivity and customer satisfaction.

In the past, human operation and judgment were required, but now technology assists people in handling water distribution work. Set up water level or flow sensing devices in important water supply channels and transmit the collected data to the information management platform. Using online information or mobile APPs, water stewards can instantly grasp the field water distribution to achieve the goals of saving manpower and accurately allocating water. Taking the research results of the Jianan Irrigation District as an example, water stewards management can save about 20 to 25% of water by allocating irrigation water. If it is combined with Smart irrigation system, it can save another 5% of water. Currently, Water Resources Department, MOEA continues to cooperate with National Science and Technology Council, Ministry of Agriculture to gradually expand to 3,000 hectares in the Jianan Irrigation District and 3,000 hectares in the Kaohsiung Irrigation District, and gradually promote Smart irrigation and water-saving management technology.

Using world-class 5G and new technologies, FET builds a "5G telemedicine platform" to provide mobile, zero-day telemedicine services.In this year, 5G telemedicine services spread across 12 counties and 33 districts. During the Covid-19 period, we have also assisted many hospitals to remote clinical services and smoothly carry out routine medical treatment. Features * Real-time Telemedicine service to empower remote area medical resource * Support medical IoT devices * Highly system integration characteristic to hospitals * Newly introduced patient function to meet the demand during the epidemic * AI intelligent analysis to assist physicians in diagnosis * Full-time video recording to ensure doctor-patient relationship and information security * Support virtual NHI card

Smart Pole is the key infrastructure delivery element for the building of a Smart City. It’s one of the trends in the world as well. It provides lighting, sensing, video surveillance, digital display and more. Chunghwa Telecom smart pole platform provides smart management tools and graphical display interface to make everything easy to understand. To make our city living better and safer, Smart Pole from Chunghwa Telecom is the first step, and the most important step to take on.

Delta's smart city solutions are based on three main axes: smart park management, smart light poles, and community security monitoring: smart park management uses a cross-system city information integration platform that handles a wide range of data transmission, aggregation, visualisation, and analysis to help achieve the goals of smart city governance. Intelligent light poles provide low-carbon lighting services in the parks, and at the same time serve as information collection and transmission nodes for the intelligent Internet of Things, while security surveillance protects people and assets in the parks and the city from infringement. Delta's smart city solutions help customers achieve a better smart city with both technology and humanity.

As the response to pandemic and epidemic prevention effort, ARBOR combined “Infrared Thermal Imager technology” with “high performance medical panel PC”, and Recognition AI, to create LK403, Portable temperature and mask detection station.

ITS traffic data collection has solved the laborious and time-consuming task of manually calculating traffic flow in the past. It aims to achieve the goals of smoother road conditions and reduced accidents through intelligent traffic diagnosis. By utilizing intelligent transportation systems, the system automatically tracks vehicles, identifies vehicle types, predicts trajectories, and transforms the data into useful information. This assists in real-time interpretation and improvement of traffic engineering. This system is particularly crucial in Taiwan, where over 60% of traffic accidents occur at intersections. Through big data analysis, identifying issues and formulating solutions is possible, thereby lowering accident risks. This approach proves more effective than simple advocacy and alerts.

Focusing on developing and enhancing green competitiveness, we aim to provide three key ESG digital transformation solutions for traditional manufacturing industries: a carbon inventory system, machine predictive maintenance, and electrical safety monitoring. By integrating Taiwan's 5G networking industry, IoT-related sectors, and information technology companies, we are collaboratively developing a 5G smart manufacturing AI-enhanced energy efficiency platform. Using real-world case studies, we aim to initiate innovative vertical application model cases for 5G and AIoT industrial safety. With an open and collaborative technology platform, this initiative seeks to establish a representative example of 5G and AIoT industry integration and clustering in Taiwan

"EUP Fleet Management System" can easily manage the core needs of vehicle dynamics, task progress, emergency response, and utilize AI to analyze driving behavior, fuel consumption, and effectively control costs. In addition, EUP provides comprehensive safety driving checks, tracks driver driving habits and physiological monitoring, significantly improving driving safety, and assisting companies in building a safe, efficient, and low-carbon transportation fleet.

The Intelligent Building Management System (iBMS) is a large-scale and flexible industrial control platform. By integrating Internet of Things (IoT), Artificial Intelligence (AI), Building Information Modeling (BIM), Intelligent Video Surveillance (IVS), and Building Automation (BA) systems, iBMS enables Digital Twin technology to manage and operate building mechanical and electrical systems in a visualized manner. The five major systems it oversees include electrical systems, HVAC, fire protection, plumbing, and low-voltage systems. This system meets the goals of ensuring health, comfort, and safety, while also achieving energy savings and intelligent automation. Additionally, iBMS also can integrate with other control systems to manage relevant operations in different application domains, such as: iDCIM systems for data centers, Operations management systems for smart factories iBMS is widely applied in: Smart building, Data Centers, Hospitals, Commercial buildings, High-tech manufacturing plants, Smart campuses/parks

To establish a civil participation mechanism to widely gather opinions from all sectors, the National Development Council has established the "Just Transition Commission." The committee follows a principle of equal representation between governmental agencies and civil society. Members serve a term of two years. The government agency representatives on the committee are deputy ministers from ministries responsible for the 12 key strategies of the 2050 net-zero transition and related issues of just transition. In addition, the members of the civil society include citizen groups focused on environmental, labor, and indigenous issues, as well as representatives from social enterprises and experts/scholars in the field of economic industries. The committee has four working groups: an academic group, a strategic review group, an issue identification group and an influence group. The public-private partnership will work together to promote a net-zero fair transition. Additionally, this year, multiple public consultation sessions are planned to gather current visions and expectations for a net-zero fair transition from all sectors, aiming to enhance public awareness of net-zero carbon emissions and fair transition.

SNAPPASS is a next-generation 2FA access control solution that converges facial recognition with card-based access. By encrypting biometric data onto SNAPPIN cards, card owners have complete ownership over their data, enabling scalable and resilient biometric infrastructure that doesn't need a database or internet connection. 1. Enhanced Privacy Protection: Each user’s biometric data is encrypted exclusively onto their SNAPPIN card, processed locally only upon terminal activation, and immediately erased after authentication. By eliminating the storage of sensitive personal data, SNAPCHECK offers a scalable solution that safeguards identity privacy, providing institutions with peace of mind against threat actors. 2. Advanced Defense Against AI Threats: SNAPCHECK is designed as a formidable defense against AI-powered social engineering attacks. Equipped with a triple-camera HDR array and wide-angle optics, SNAPPASS reliably detects and identifies facial features even in the most challenging lighting conditions. When paired with SNAPCHECK’s advanced recognition and liveness detection algorithms, this system is prepared to counter emerging AI threats with precision and effectiveness."