Smart Healthcare Steering Group
The framework of Taipei Smart City takes “smart government” as the core value, and promotes “smart security”, “smart building”, “smart transportation”, “smart education”, “smart healthcare”, “smart environment”, and “smart economy” to be the blueprint for the future development. In order to achieve it, “1+7 smart city steering groups” were established. The smart healthcare steering group is composed of the Department of Health as the chair, the Department of Social Welfare, the Department of Information Technology, and outside experts. The smart healthcare group is aimed to provide better healthcare quality and caring environment through smart technologies for citizens in Taipei.
Official Line Account (Xiao Zhao) to Learn About Long-term Care
Solution Description
Xiǎo Zhào, an official AI in line@, can be instantly responsive to citizens about long-term care resources. Citizens only need to apply ‘On-line Application’ first, then simply clicking ‘I want to know’ icon, and Xiǎo Zhào may either offer condensed reply or referring users to withdraw needed resources. In addition, through line@, governors may actively push messages to line members, including promoting long-term care information and raising citizens’ recognition to policies. This dual communication empower Taipei Health Dept. also citizens being effectively acknowledged each other.