Smart service robot Ayuda is the latest fourth-generation robot released by Syscom Computer. Ayuda provides more convenient service functions for corporate and government customers. Ayuda is 100% Made in Taiwan (MIT) and integrates robot components, mobile platforms, facial recognition, human detection, voice recognition, voice and video chat, self-learning map search and navigation, and much more. Aydua stands above the competition. Syscom continuously analyzes expert knowledge and experience from many industrial sectors including policing, retail sales, banks, hospitals, large-scale exhibition spaces and events, government, and the public sector. Through AI robot services, we assist people and provide customized intelligent services. Ayuda is also working aborad, at CIJ Corporation of Japan, and has appeared on NHK TV, Kanagawa TV, and Shijiu News. Product features 1. Customized hardware 2. Customized software 3. Ergonomic design that’s convenient for operation, allowing adults to easily operate 4. Primary functions include: indoor indexing navigation, facial recognition, voice chat, ticket printing, remote control, video conference, automatic charging, medical face mask detection, body temperature detection, product promotion, AI big data product recommendations, mobile payments, QR CODE scanning, slow signing and receiving medicine.

Knowledge management solution receives another level! Integrating Generative AI, Search Engine, and NLP technologies, AI Search for KM produces precise and customized responses, offering users a better experience in knowledge search and QA services. We integrate Generative AI and intelligent Search Engine for knowledge management, assisting in the digital transformation of enterprises and enhancing productivity. Solving pain points encountered by technicians and aligning with user application needs.

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

Extreme rainfall events have increased the frequency of flooding, creating an urgent need for timely and reliable monitoring of urban drainage systems. The Smart Water Monitoring solution deploys water-level sensors and communication devices within stormwater drainage networks to ensure continuous data transmission. Through a centralized platform with real-time visual indicators, authorities can quickly identify abnormal conditions. This solution strengthens urban disaster resilience, reduces manual inspections, and improves overall operational efficiency.

During WirForce 2024, the largest LAN Party in Asia, the Omada business networking solution provided full network support for 1,400 BYOC players. Over four days, the network handled more than 6,000 wired devices and 800 wireless devices, with total data traffic exceeding 1,800TB, demonstrating exceptional performance and reliability. Through the Omada centralized cloud management platform, network administrators were able to monitor network status in real time, rapidly identify issues, and maintain high-speed, stable connectivity throughout the event. Key components included EAP773 Wi-Fi 7 access points, delivering BE11000 ultra-high-speed connections and seamless roaming, along with high-performance L2/L3 switches supporting 10G throughput and PoE power to ensure stable data transmission under extreme traffic loads. An OC300 hardware controller enabled real-time monitoring and flexible network management. By successfully addressing the challenges of ultra-high density and massive traffic demand, Omada and WirForce jointly delivered a premium esports networking experience.

In order to achieve the goal of intelligent transportation in Hualien and alleviate the crowds and traffic problems brought about by the opening of the entire Suhuakai line and the traffic problems in the city center, the Hualien County Government has developed a design that conforms to the local characteristics and constructs intersection numbers through the "Development and Construction Design of Intelligent Transportation System". Using smart technology to make traffic policies more accurate. Entrusted "Chunghwa Telecom Co., Ltd." to stage software and hardware in the "2018 Hualien Intelligent Traffic Integration Management System Construction Plan in Response to Su Hua Changing Vehicles", "2019 Hualien County Smart Traffic Management System Expansion Plan", The "109-Year Hualien County Smart Parking and Guidance System Construction Plan", "110-Year Hualien County Smart Road Network Management Integration and Traffic Corridor Improvement Plan" and other projects have been completed successively. There are five functions for overall optimization and refinement: "Cloud Smart Traffic Control", "Restructuring Time Signs", "Traffic Big Data Value-Added Application", "Signal History", and "Smart Parking"

Far EasTone’s Traffic Signal UPS System ensures that intersections remain “lit and flowing” even during power outages. By integrating Far EasTone’s self-developed monitoring and management platform with smart batteries and signal controllers, the system can instantly track battery levels, utility power status, and device health. When an abnormality in the utility power occurs, the smart battery automatically takes over to keep the traffic lights operating normally. This enhances road and public safety while preventing sudden traffic disorder or additional carbon emissions caused by congestion. At the same time, battery and UPS data are sent back to the platform, allowing management units to detect abnormalities in real time and respond quickly—building truly stable and uninterrupted smart mobility for cities.

The Intelligent Building Management System (iBMS) is a large-scale and flexible industrial control platform. By integrating Internet of Things (IoT), Artificial Intelligence (AI), Building Information Modeling (BIM), Intelligent Video Surveillance (IVS), and Building Automation (BA) systems, iBMS enables Digital Twin technology to manage and operate building mechanical and electrical systems in a visualized manner. The five major systems it oversees include electrical systems, HVAC, fire protection, plumbing, and low-voltage systems. This system meets the goals of ensuring health, comfort, and safety, while also achieving energy savings and intelligent automation. Additionally, iBMS also can integrate with other control systems to manage relevant operations in different application domains, such as: iDCIM systems for data centers, Operations management systems for smart factories iBMS is widely applied in: Smart building, Data Centers, Hospitals, Commercial buildings, High-tech manufacturing plants, Smart campuses/parks

Leveraging its strong telecommunications and ICT integration expertise, Far EasTone delivers comprehensive smart building solutions for modern, data-driven environments. With a reliable fiber backbone, 4G/5G and Wi-Fi networks, and IoT technologies, Far EasTone seamlessly connects on-site sensors, surveillance, access control, and environmental systems to create a secure and resilient data infrastructure. By adopting open communication protocols, Far EasTone enables cross-system integration, consolidating previously fragmented power, fire safety, HVAC, and low-voltage systems into a unified building management platform. This ensures intelligent centralized monitoring and coordinated operations across all building systems. The platform offers real-time monitoring, data analytics, operations and maintenance management, and AI-powered Digital Twin visualization. It empowers building owners with full lifecycle visibility, reduces energy consumption, enhances operational efficiency, and delivers safer, smarter, and more sustainable buildings.

A large number of commercial data are collected through object sensing technology, and the cloud-based visual interface and telecommunication operation surface data are used to assist enterprises to remotely manage the electricity consumption of buildings, manufacturers, business locations, and various branches in real time.

A-MTK provides IP cam management tool named “IP Wizard III”for customers to manage a large number of IP cams quickly and easily. A-MTK provides following management functions: 1. Check the status and remaining capacity of the mSD card in the camera. 2. one-click to bring back various parameters of the camera: to facilitate backup and transfer to a new camera 3. Batch change IP cam image parameters, such as image compression, number of sheets, bitrate, etc. 4. batch change IP cam password: to facilitate regular password changes to meet information protection needs 5. A-MTK Camera can actively report log records, and at the same time provide CGI for the platform to capture log reports, and can be batch capture.