This solution provides customized AI model development and system integration services for governments and enterprises with existing systems and data. SynaiQ delivers end-to-end support, including consulting, LLM design, deployment, and long-term maintenance. The modular and scalable architecture reduces barriers to AI adoption while enabling organizations to build sustainable, flexible, and future-ready intelligent systems.

Vitals ESP, developed by Vitals Information, is an enterprise knowledge collaboration platform designed for intuitive use and efficient knowledge management, facilitating cross-departmental information sharing and innovation. Powered by AI, it surpasses traditional keyword search limitations, supports natural language queries, and generates precise summaries. With Retrieval-Augmented Generation (RAG) technology, it minimizes hallucination risks in large language models (LLMs) while providing citations to ensure reliability. To meet enterprise knowledge control needs, it offers data source configuration and access control mechanisms, safeguarding sensitive information and restricting content generation within authorized scopes. Recognized with multiple Taiwan Excellence Awards and international certifications, Vitals ESP is trusted by businesses worldwide.

In order to achieve the goal of intelligent transportation in Hualien and alleviate the crowds and traffic problems brought about by the opening of the entire Suhuakai line and the traffic problems in the city center, the Hualien County Government has developed a design that conforms to the local characteristics and constructs intersection numbers through the "Development and Construction Design of Intelligent Transportation System". Using smart technology to make traffic policies more accurate. Entrusted "Chunghwa Telecom Co., Ltd." to stage software and hardware in the "2018 Hualien Intelligent Traffic Integration Management System Construction Plan in Response to Su Hua Changing Vehicles", "2019 Hualien County Smart Traffic Management System Expansion Plan", The "109-Year Hualien County Smart Parking and Guidance System Construction Plan", "110-Year Hualien County Smart Road Network Management Integration and Traffic Corridor Improvement Plan" and other projects have been completed successively. There are five functions for overall optimization and refinement: "Cloud Smart Traffic Control", "Restructuring Time Signs", "Traffic Big Data Value-Added Application", "Signal History", and "Smart Parking"

MIRDC’s continuously Rotating Wind Turbine UAV Inspection System can effectively inspect the working wind turbine without interference. It takes 5 minutes to complete the inspection of a single blade to effectively detect 4mm small cracks. The system will not lose power generation by turning off the wind turbine, further observes the actual movement status of running blade structure and pillars to grasp the defects beforehand.

We offer comprehensive surveillance system integration services to meet the needs of public domains and urban governance. This includes professional monitor installation, high-capacity video storage planning, and VPN circuit transmission services to ensure secure data transfer, establishing a reliable digital foundation for urban security.

"Hualien AI Agent: 24/7 Digital Travel Hub" is a smart solution specifically designed to enhance urban resilience and boost traveler confidence. Built on the LangGraph architecture and integrated with multiple Large Language Models (LLMs), the system utilizes Natural Language Processing (NLP) to precisely understand user needs. It supports over 20 languages, providing authoritative information ranging from local culture to real-time post-disaster traffic updates and safe routing. As the first AI Agent in Taiwan capable of proactively calling multi-source real-time APIs across various government departments, it combines LBS (Location-Based Services) with a professionally maintained RAG authoritative knowledge base. This allows the system to push precise safety alerts and personalized itinerary recommendations to users. Through deep OMO (Online-Merge-Offline) integration, the service extends from digital platforms to major transportation hubs, visitor centers, and local businesses. It not only demonstrates the resilience of digital governance but also fully empowers the tourism industry to accelerate its recovery.

The innovative parking operations solution integrates AI-based Automatic Number Plate Recognition (ANPR), sensing devices, IoT infrastructure, and a cloud management platform. By streamlining parking management, reducing manual intervention, and providing actionable insights through real-time data, this solution helps parking operators maximize space utilization and enhance customer satisfaction with a transparent, data-driven, brilliant parking service. The system provides real-time visibility into vehicle entry and exit, space occupancy, and on-site traffic flow. It supports ticketless access and license plate–based payment. It also offers real-time parking guidance and multiple payment options. These features reduce labour costs and enhance the user parking experience. A centralized management platform and operational data analytics give operators insights into traffic patterns, space turnover, and revenue performance. This enables informed decisions on pricing strategies and space allocation. As a result, operators can achieve efficient, sustainable smart parking operations.

For Healthcare (Clarify Care Guide): Provides "Ubiquitous Support." acting as a 24/7 digital triage across Web, App, and Messaging platforms. It handles routine inquiries and symptom assessment, extending your medical team's reach. Our Goal: Let AI handle the repetitive complexity, so your professionals can focus on critical quality and patient care.

This service can avoid children and elders being lost. Users merely have to bring the device with them, through the sensor installed at the service area, family members can immediately receive users’ instant position through exclusive website, LINE or App. 【Real-time Positioning】 The caregiver can dynamically query and know about the real-time location and the path data for each care receiver. 【Guarding Area】 The caregiver can set different areas as guarding areas, and they will be notified if any care receiver enters or leaves these areas.

TECO develop Air conditioners base on the core vision of ” Energy Saving , Emissions Reduction, Intelligent Operation, Automation” in order to provide total AIoT solutions. Our residential air condition series apply “Smart maintenance system” which could inspect operation status/ collect data /diagnose issues and provide appropriated troubleshooting suggestions proactively and precisely. The system utilizes expert system not only solve issues but also initiate a tailor-made service plan in a shorter time with less manpower.

Leveraging world-class 5G and advanced technologies, FET has built a “5G Telemedicine Platform” to deliver mobile, zero-day telemedicine services. This year, 5G telemedicine has expanded to 15 counties and 59 districts. During the COVID-19 pandemic, we also supported hospitals in providing remote clinical services and maintaining routine medical care. Features Real-time telemedicine services to strengthen medical resources in remote areas Support for medical IoT devices High-level system integration with hospital workflows Newly introduced patient functions to meet epidemic-related demands AI-powered analysis to assist physicians in diagnosis Full-time video recording to ensure doctor-patient trust and information security Support for virtual NHI cards Awards & Certifications • 2026 Taiwan Excellence Award – The highest honor for product innovation and superior quality • 2025 National Industrial Innovation Award – First telecom company to win in 18 years • 2025 Yang Award – Sole telecom winner for smart healthcare innovation • British Chamber of Commerce in Taipei – Better Business Award 2025 • Certified with U.S. HIPAA for global data security compliance • Holds ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certifications

Remote expert video collaboration solution uses AR smart glasses to transmit onsite situation to the remote technical experts with high-definition real-time video, and guide the on-site engineer to troubleshoot and repair the fault from the first-person view perspective and free their hands. This is not only improves maintenance efficiency, but also ensures safety. It also achieve the sharing and inheritance of expert resources and high cost of traveling on site. When encountering difficult situations, multiple technical experts can also be invited for consultation. Experts can provide real-time multi-party HD video guidance with the on-site engineer, whether on PC or smartphone, to jointly solve technical issues and reduce downtime losses.